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Dependable Chrysler Dodge Jeep Ram

Canoga Park, CA

Overview
Employees
Reviews
Vehicles
4.5
558 Reviews
We are a family owned and operated business and we have been here for 50 years, serving Canoga Park, Woodland Hills, Simi Valley, Chatsworth, Agoura Hills, Calabasas, Van Nuys, Glendale, Granada Hills, Encino, North Hills and anywhere else in the San Fernando Valley. Our number 1 goal is to ensure each and every single customer has the best, possible experience when they visit our dealership.
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21415 Roscoe Blvd

Canoga Park, CA

91304

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Showing 558 reviews

August 23, 2022

Typical "sleazy-used car salesman" changes price during negotiation, tells one price on the phone, but it's different once you get there. Sales manager is rude. Cursed on phone, and tried to play "bad cop" More

by desertbird75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 12, 2022

Baits customers with false promises. Allows you to wait for several months for preserves vehicle to arrive and then fails to follow through on promises. Places undue pressure - not a fri More

by CHASE39
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Price
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Aug 17, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Chase, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 12, 2022

Great customer service with a solid attention to detail and making sure the consumers needs are met and exceeded. More

by POSITIVEROB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
Other Employees : Nicholas Demetre
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Jul 12, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dependable Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

June 24, 2022

Amazing and personal service. Always followed up with my custom order and addressed all my concerns. Truly felt like doing business at a family owned dealership. Highly recommend More

by paulanvar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Jun 27, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 16, 2022

Extremely helpful and courteous throughout the buying process. All requests were handled quickly and with no pressure. Salesman was very knowledgeable and helpful. More

by FRANKHEARLSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
Report | Print
Jun 20, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thank you for choosing Dependable Chrysler Dodge Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 04, 2022

I am happy with this transaction and the way the dealer treated me. I would recommend this dealer to other and I am a returning customer too. More

by SAM3522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Jun 06, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dependable Chrysler Dodge Jeep Ram. We appreciate your business and look forward to serving you again!

June 03, 2022

Easy transaction from trading in my old truck to purchasing and financing my new Ram 2500. More

by AROSEN1
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dependable Chrysler Dodge Jeep Ram. We hope you enjoy your new Ram!

May 22, 2022

Great service and friendliness. Derek provided service. Show me alot of the functions of the vehicle. More

by AMSCPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Derek could make this a top-notch experience! We look forward to continuing to serve you in the future!

April 26, 2022

got excellent service with paper work and was shown all the new features of my car More

by garrity_suzanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
Other Employees : nick demetre
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Apr 27, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Suzanne, Thank you! Derek and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dependable Chrysler Dodge Jeep Ram.

April 13, 2022

Nick was awesome and everyone also we spoke with at the dealership. Although we live a long distance from Dependable we will shop there again. More

by ANZALONE145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Report | Print
Apr 15, 2022 -

Dependable Chrysler Dodge Jeep Ram responded

Anzalone, We are very happy to hear Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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