Dependable Chrysler Dodge Jeep Ram

David the service manager is great! My RAM truck was in the shop to figure out what happened after I hit a curb whilst evacuating during the Woolsey fire. David could not have been kind My RAM truck was in the shop to figure out what happened after I hit a curb whilst evacuating during the Woolsey fire. David could not have been kinder or more helpful. My truck is fixed and the cost was much lower than I imagined. Of course the warranty covered some of it but even so, this is one very happy customer! More

Great service with the personal touch Everything was spot-on, on time, very high quality, knowledgeable. Peersonel was very helpful, waiting area was neat with refreshments, reading materi Everything was spot-on, on time, very high quality, knowledgeable. Peersonel was very helpful, waiting area was neat with refreshments, reading materials, comfortable and most of all electronic media. More

Not so welcoming. Not very professional. The service is not as expected from an official dealer or and carshop. The service personal do not follow up on problems. Changing pricing and changin The service is not as expected from an official dealer or and carshop. The service personal do not follow up on problems. Changing pricing and changing time from what was expected with no resnable explanation. More

good job they answer all my questions they were nice and care about the job by telling me clear how’s the job going to be done in my truck and that was nice they answer all my questions they were nice and care about the job by telling me clear how’s the job going to be done in my truck and that was nice of them thank you very much . More

Truck service David in service is really good At customer service and makes sure your vehicle gets whatever it needs to keep you going I highly recommend there w David in service is really good At customer service and makes sure your vehicle gets whatever it needs to keep you going I highly recommend there work More

No more dodge/Chrysler products, ever I will start by saying that my service manager David was fantastic, no complaints in that department. But I will use this forum to caution people t I will start by saying that my service manager David was fantastic, no complaints in that department. But I will use this forum to caution people to stay away from Dodge Chrysler products. I own a 2014 Ram and a 2014 300, both for business. The amount of recalls I have dealt with on both vehicals is rediculas. I have had the 300 in for transmission issues multiple times, The truck has the same issues, only more. The windshield on my 300 is discoloring around the entire perimeter, the door trim is coming off, as is the console trim. The 2014 Ram just spent 3 weeks in the shop waiting for a new cam and lifters, Why 3 weeks ? Because Chrysler has no parts. A set of lifters should have been maybe $250-$350 dollars, I paid $1100.00 just for the lifters. My mechanic at the dealership where it was being serviced could not get his hands on the lifters, other dealerships had them, but were holding them for the highest bidder. I paid over 1 THOUSAND DOLLARS for a set of LIFTERS so I could get my work truck back for my project manager. I purchased the lifters from Simi Valley Dodge Chrysler where I purchased my 300 and took them to David at Dependable Dodge so he could install them. Chrysler is apparently now owned by Fiat. I am going to Ford this weekend to turn both these cars in before they fall apart. More

People that care Is like dealing with family members they show that they care about you car, the recomendations are accurate and allways wiling to help you or accomoda Is like dealing with family members they show that they care about you car, the recomendations are accurate and allways wiling to help you or accomodate your needs More

They determined the problem and repaired it promptly. I am very happy with the service I received at the dealership. I have 2 Ram trucks and they have always taken care of them on a timely and professiona I am very happy with the service I received at the dealership. I have 2 Ram trucks and they have always taken care of them on a timely and professional manner. More

Ok deal good but missing items First I didn't get a ram. I didn't get a silver key with the sale nor a 2nd set emergency keys and I was refused an antenna which was finally set by First I didn't get a ram. I didn't get a silver key with the sale nor a 2nd set emergency keys and I was refused an antenna which was finally set by to me boss mail. No front carpets. I bought a journey not a ram More

Body and service shop This is place is busy and so am I. David in the service shop is always helpful and works with me as my schedule is somewhat un predictable. And Lou in This is place is busy and so am I. David in the service shop is always helpful and works with me as my schedule is somewhat un predictable. And Lou in the body shop was the same I highly recommend this shop for service and or body work! They keep me coming back and keep my truck looking great! More