Dependable Chrysler Dodge Jeep Ram

Oil change and tire rotaion This service took over 2 hours, after I was told it was going to take 45min to an hour. I left came back 40 min and my car was still parked waiting to This service took over 2 hours, after I was told it was going to take 45min to an hour. I left came back 40 min and my car was still parked waiting to be picked up for service. More

Pure bliss Incredible staff No appointment necessary, always courteous staff fast check-in and dependable service love my dodge dealer. What more can I say.Trul Incredible staff No appointment necessary, always courteous staff fast check-in and dependable service love my dodge dealer. What more can I say.Truly notable service More

Another good service visit. Was told it would take an hour, and it did. They noticed staples in my tires and recommended I take it to a tire shop for repairs since they were in Was told it would take an hour, and it did. They noticed staples in my tires and recommended I take it to a tire shop for repairs since they were in the front tires. All went well More

Ram Recalls They took care of recalls and service in a short time. The Ram was purchased at that dealership and they have taken good care of me since. They took care of recalls and service in a short time. The Ram was purchased at that dealership and they have taken good care of me since. More

Service was excellent and very professional. Overall my experience was great! Service department was extremely helpful and went above and beyond to make sure my experience was great! Highly recom Overall my experience was great! Service department was extremely helpful and went above and beyond to make sure my experience was great! Highly recommend using this service. More

Passenger reclining lever not working I got there first thing in the morning. I did not have an appointment. They did a vehicle inspection computer report. They were very professional. add I got there first thing in the morning. I did not have an appointment. They did a vehicle inspection computer report. They were very professional. addressed the issue. I was out of there in one hour. I will definitely be doing my scheduled maintenance here. More

Un-resolved Service I kept up with all the maintenance on the car, right after the "RECALL" of the replacement of the Ignition and Keys, everything on the car went off I kept up with all the maintenance on the car, right after the "RECALL" of the replacement of the Ignition and Keys, everything on the car went off the line, the major one right now is the starting of the car that goes on and off, sometimes it will start and sometimes not. It affected also the automatic door locks in which I spent over a thousand dollars. I spent time and money on this car and on this dealer. For many trips to the dealer, dealer spent 3 to 5 days per trip including over the weekends to keep it. But until now It has not been resolved on the safety of the starting on and off the car. They changed the module in which I did to resolve all the automatic locks and the starting on and off, in which they said it will resolve all the problems, but not. I changed the battery, starter, I had a major tune-up on this car. Lately, they called me the battery is leaking acid hopefully this will solve the problem. I told them to replace it even though its a new battery. But, when I get there, they pulled out of the lift station bay and parked it at their parking lot, I asked them why? I got there on the end of (2) days to pick up the car, they did not replace the battery. So, on my disappointment I took the car of the dealer. The service advisor David Dew said, he did not do anything on the car. Reason, he said, he doesn't have time and no Mechanics available, even though I have an appointment on this car. My conclusion: How many trips I spent on this car on same problem, guessing what should be the diagnosis. So, I will give this Dealer a No Recommendations: Overall I don't think they are Reliable! More

David the service manager is great! My RAM truck was in the shop to figure out what happened after I hit a curb whilst evacuating during the Woolsey fire. David could not have been kind My RAM truck was in the shop to figure out what happened after I hit a curb whilst evacuating during the Woolsey fire. David could not have been kinder or more helpful. My truck is fixed and the cost was much lower than I imagined. Of course the warranty covered some of it but even so, this is one very happy customer! More

Not so welcoming. Not very professional. The service is not as expected from an official dealer or and carshop. The service personal do not follow up on problems. Changing pricing and changin The service is not as expected from an official dealer or and carshop. The service personal do not follow up on problems. Changing pricing and changing time from what was expected with no resnable explanation. More

Great service with the personal touch Everything was spot-on, on time, very high quality, knowledgeable. Peersonel was very helpful, waiting area was neat with refreshments, reading materi Everything was spot-on, on time, very high quality, knowledgeable. Peersonel was very helpful, waiting area was neat with refreshments, reading materials, comfortable and most of all electronic media. More