Dependable Chrysler Dodge Jeep Ram

Terrible Took my car because of transmission problem. Took them ten days just to do an update. They Call me up because car was lost then they don’t call me to Took my car because of transmission problem. Took them ten days just to do an update. They Call me up because car was lost then they don’t call me to tell me they found it, I had to take the day off work to go to dealer to find my car. when I get there car was parked I front because they found it. Terrible service very irresponsible. More

Bad experience Had truck 3 days could not siphon out 5-10 gallons of gas to do pressure test. i guess they don’t have 5 feet of hose. Couldn’t find service manager t Had truck 3 days could not siphon out 5-10 gallons of gas to do pressure test. i guess they don’t have 5 feet of hose. Couldn’t find service manager to find my truck or paperwork. Won’t go back very disorganized More

Great service person. Just ok Cashier service. This service was fine, was done quickly and so far efficiently. The cashier service was just OK, were you pay your money so unprofessional. The cashi This service was fine, was done quickly and so far efficiently. The cashier service was just OK, were you pay your money so unprofessional. The cashier was truly not that knowledgeable or interested in talking to the customer. When dealing with West valley it was much different and the girls really knew everything about what was happening. The end of your visit should be just as good as the beginning. More

Service /Check Engine Light The staff at Dependable Dodge was friendly, professional and knowledgeable. They diagnosed the check engine light issue immediately and quickly resolv The staff at Dependable Dodge was friendly, professional and knowledgeable. They diagnosed the check engine light issue immediately and quickly resolved the issue. Overall great experience. Highly recommend this dealership. More

Fast and Quick service. I bought my car there 14 years ago and they still treated me as if I bought it yesterday. I when in for normal oil service and was informed me of a r I bought my car there 14 years ago and they still treated me as if I bought it yesterday. I when in for normal oil service and was informed me of a recall, I think many years old. Though I was in the express lube line the service writer said that they could complete the work in just a couple of hours. I went back after 2 hours and to my surprise I was told it was done and the charge for the oil service was less than expected. I'm a happy satisfied Customer! Highly recommend this Service Department to anyone without any hesitation. I will continue to be a loyal Client. More

Good Service I recommend this dealership. I've been going here for years and the guys are easy to deal with and they provide quality service. They do have hectic, I recommend this dealership. I've been going here for years and the guys are easy to deal with and they provide quality service. They do have hectic, chaotic days where you have to wait longer than normal, but otherwise, no complaints. More

Fast and Easy I came in left my car they were able to make things easy even though I didnt get my car from there and the service agent even provided me a good deal I came in left my car they were able to make things easy even though I didnt get my car from there and the service agent even provided me a good deal around future services More

Recall service deal I'm very disappointed and the experience I had at your dealership service department. I had made an appointment to have my car check for the transmiss I'm very disappointed and the experience I had at your dealership service department. I had made an appointment to have my car check for the transmission when I got there I was told they were very busy and they could not get to it on that day I waited for an hour even though I had an appointment to take care of a recall that I had made a few weeks ago. What got me more of said was that I was standing there in a couple of people walked up and they over saw me and they help those people even though I was next to be helped I felt invisible at that point very bad experience I felt at that moment. It hasn't been the first time that I've been there that I was overseeing by the person checking people in this person should be taken out and put somewhere else because his customer service is very bad. More

Waiting to get car done Do not know yet! Waiting for parts so my car can get fixed, my first issue is done but it was a lot of money just to get the sunroof leaking fix, a pa Do not know yet! Waiting for parts so my car can get fixed, my first issue is done but it was a lot of money just to get the sunroof leaking fix, a part of the sunroof got broken I already showed the service persone know about it he told it will get fix. Hard to get in touch by phone or get info about the car More

Bad service I was standing over 10 min next to my car waiting to be talked too and watched 2 employee look at me and not acknowledge me. I finally got the attenti I was standing over 10 min next to my car waiting to be talked too and watched 2 employee look at me and not acknowledge me. I finally got the attention of a male Hispanic employee and he finally helped me out. I left my vehicle at 11:15am and picked it up at 2;10pm the service was just an oil change . I went on my own without be notified my car was ready. My vehicle was already serviced so he competed the paperwork . Your service dept is under staff and these two employees are doing the best they can but its not enough. I been going to your dealership for over a year and standard of service has been declining. More