Dependable Chrysler Dodge Jeep Ram

A Horrible Experience This was my first time at Dependable Dodge. It may be my last, and unless corrected I will be telling everyone I know and every post I can get on - D This was my first time at Dependable Dodge. It may be my last, and unless corrected I will be telling everyone I know and every post I can get on - Do Not go here. This was the WORST service department I have ever seen. The service person (Joe or John) lied to me every day for 4 days. He Kept saying he would call me - He NEVER did. I had to borrow a car to drive to you to find out about my vehicle. I was charged for something that I should not have been. To say in your name that you are Dependable - is just a LIE. I am still waiting for corrective action by the service Manager, When he returns from Vacation. Apparently no one can fill in while he is away. I am very upset and disappointed that I had no other option than to go here. More

Great experience Our salesman Kevin was friendly and knowledgeable. He got us a great deal on a new Grand Cherokee and got us in and out in a couple of hours. We wo Our salesman Kevin was friendly and knowledgeable. He got us a great deal on a new Grand Cherokee and got us in and out in a couple of hours. We would definitely buy from him again. More

poor communication. needed a simple 50k service and the latest dodge recalls if possible within my timeframe. made an appointment 2.5 weeks in advance to leave the truck needed a simple 50k service and the latest dodge recalls if possible within my timeframe. made an appointment 2.5 weeks in advance to leave the truck a full WEEK for an oil change. was very clear i could NOT leave the truck more than a week as i was leaving town with it. on the day to pick up we were notified the truck had not even been touched RIDICULOUS. i paid as much for this truck from dodge as i did for my 911 PORSCHE with luxury service. so dodge wants to charge high price oil changes for diesel trucks and they expect me to just rent a car for weeks on end while they perform a simple oil change? you guys are charging luxury prices now in the marketplace and providing garbage (never ending monthly recalls) AND horrible unattended service More

Service department was helpful and courteous Was very happy with the service they also were very nice about getting me an Uber to get me back and forth. All good. Recommend Dependable! Was very happy with the service they also were very nice about getting me an Uber to get me back and forth. All good. Recommend Dependable! More

Alignment, horn repair, headlight bulb replacement I bought the car at Dodge....just to get the headlight done was $75. I only take the car to Dodge....they can tell from the history on the vehicle... I bought the car at Dodge....just to get the headlight done was $75. I only take the car to Dodge....they can tell from the history on the vehicle....always an arm & a leg to get work done on my vehicle. More

Terrible Customer Service It was severely difficult to get a hold of my mechanic Joe Samperio. Joe was a excellent mechanic who was helpful and knowledgeable however the line o It was severely difficult to get a hold of my mechanic Joe Samperio. Joe was a excellent mechanic who was helpful and knowledgeable however the line of communication was extremely difficult. I had called his number and sent emails regarding the status of my vehicle and either had a notification saying the mailbox was full or didn't receive any message back for weeks. Additionally the staff that handles the phone lines was extremely rude and unhelpful in directing my call to Joe Samperio and responded with an attitude when I asked to speak to Joe regarding my company vehicle. The staff at the dealership could be better trained in customer service skills and in handling clients to make a much better and professional service. More

100,000 Mile Service Old fashioned service with small town honesty and a personal connection, which is very hard to find at other Mopar dealers these days. For this reaso Old fashioned service with small town honesty and a personal connection, which is very hard to find at other Mopar dealers these days. For this reason, I drive out of my way to have my 2014 Dogde Challenger serviced at Dependable Dodge. More

Hector was great and service perfect. Everything worked well. Car is driving fine, management excellent and wait time acceptable. I will definitely use Dependable Chrysler Dodge in the f Everything worked well. Car is driving fine, management excellent and wait time acceptable. I will definitely use Dependable Chrysler Dodge in the future as former dealer changed management. More

Great Jaime was Awesome in the service department and Scott the mechanic did a fantastic job on repairing my car ! Thank you for your kindness and great wor Jaime was Awesome in the service department and Scott the mechanic did a fantastic job on repairing my car ! Thank you for your kindness and great work. More

Auto Body shop review they listened to what i needed and worked with me and my schedule. They were able to keep costs down knowing i was paying out of pocket and were great they listened to what i needed and worked with me and my schedule. They were able to keep costs down knowing i was paying out of pocket and were great More