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Denton Mazda - Service Center

Denton, TX

4.7
435 Reviews
Call Service Center (940) 489-7100

435 Reviews of Denton Mazda - Service Center

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January 23, 2024

Service goes above and beyond for their customers. Jr is outstanding! He even taught me how to use some features on radio I didn’t remember how to do! More

by Sammieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr
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Jan 23, 2024 -

Denton Mazda responded

Sammieb, Thank you for the wonderful compliments regarding our Service Advisor Junior! I am so happy to hear that you enjoyed working with him and please let us know if we can be of any further assistance. I do hope you have a wonderful day and take care until next time. Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Helpful
January 20, 2024

Service department handled my insurance claim very poorly. Dragged out a 2 hour repair into two weeks. Do not come here if you need anything done with insurance involved. More

by calebaokeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful 1
January 19, 2024

Great service. I’ve been here twice. I will be back again for my next service. More

by Nitin.rddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (junior)
Report | Print
Jan 19, 2024 -

Denton Mazda responded

Nitin.rddy, Thank you for the wonderful compliment and 5-stars! I am so happy to hear that you enjoyed working with our Service Advisor Junior and I will be sure to pass along the compliment. We look forward to assisting you again, but until then, do take care and stay warm! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Helpful
January 16, 2024

Dealership always provides great service and never try’s to up charge me upon my visits. More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (junior)
Report | Print
Jan 17, 2024 -

Denton Mazda responded

Morgan, Thank you for the wonderful 5- star review! Our goal is to always to provide an honest, friendly experience for our customers. We look forward to seeing you again, until then stay warm and have a great 2024! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Jan 18, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 09, 2024

Prompt service write up. Kept informed as work was being performed. Great team. I would suggest them to any Mazda owner. More

by ggagas.2792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No people listed that I spoke with today.
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Jan 11, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 04, 2024

The service department was able to schedule on the same day and were faster than anticipated. Great service. More

by david2linderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Jan 05, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 04, 2024

Friendly, attentive, welcoming, superior work, are just a few words that describes my experiences with Denton Mazda. More

by rjsmothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Garcia, Jayden Blue
Report | Print
Jan 06, 2024 -

Denton Mazda responded

We are thrilled to hear Denton Mazda has been providing you with exceptional service! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 30, 2023

I always have a great experience. My advisor is always amazing. I will not go anywhere else. More

by cgking45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Gomes
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Jan 03, 2024 -

Denton Mazda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
December 29, 2023

Spencer in the service center was courteous a and prompt. he explained everything that was done and also arranged a last minute request for a state inspection More

by acarlton28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
Jan 03, 2024 -

Denton Mazda responded

It's fantastic to hear that you had a great experience and that Spencer provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 23, 2023

Great service. I really like the video inspection - nice touch. Thank you for the quick turn around before Christmas break. More

by dbrazell02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service Department
Report | Print
Dec 27, 2023 -

Denton Mazda responded

The video inspection is a thoughtful and modern approach to keeping customers informed about their vehicle's condition. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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