Denton Mazda - Service Center

Everyone was friendly. Had a pretty good experience. Two things kept me from giving perfect score. The credit card machine didn't work. Service advisor tried to swipe half a Had a pretty good experience. Two things kept me from giving perfect score. The credit card machine didn't work. Service advisor tried to swipe half a dozen times but there was a communication error. An imprint of my card was made for later processing. (This makes me nervous). When I ordered the part I was quoted a price for installation. (Part plus an hour of labor). After they had finished and the car was going to the wash bay, the advisor asked if I had been given a quote because the mechanic said I should be charged 1.5 hours of labor. (I had only been there an hour 15 at that point). She was very nice and we worked it out. More

As always, received excellent service from this dealership The service mgr, Patrick, was very friendly and helpful. The service technician did a great job. I will return to this dealership for either service The service mgr, Patrick, was very friendly and helpful. The service technician did a great job. I will return to this dealership for either service of my present vehicle or sales when ready to replace. More

1st Service on my new Mazda I had my windows tinted. The manager was very helpful, made sure that my car was back on time and even gave me a free car wash. He also answered a l I had my windows tinted. The manager was very helpful, made sure that my car was back on time and even gave me a free car wash. He also answered a lot of maintenance questions we had for future reference. More

Top shelf service I bought a certified pre owned Mazda from you guys several months ago. I live in Plano so it is not very close to home and a bit out of the way. Ha I bought a certified pre owned Mazda from you guys several months ago. I live in Plano so it is not very close to home and a bit out of the way. Having said that, once I get there, it never seems incovenient as the staff is friendly. Jim and his team, to include Ms. Pillow, are very friendly and make me feel like I am the most important thing in their day. Yesterday was no exception. They continue to wow me. My wife is also impressed and commented to me yesterday that maybe her next car needs to be a certified pre-owned from Classic Mazda of Denton. Thanks for confirming that I spent my money in the right place. More

55000 mile Maintenance This dealership does a fantastic job on your car and treats you as if you were the only customer in the world and that is very important. This dealership does a fantastic job on your car and treats you as if you were the only customer in the world and that is very important. More

Oil Change & Inspection Very friendly atmosphere and work was completed in timeframe estimated upon my arrival. All questions were answered including those for future visits Very friendly atmosphere and work was completed in timeframe estimated upon my arrival. All questions were answered including those for future visits. Overall excellent experience. More

30k Service Maintenance Chris S. is an excellent Service Manager! He has always kept me updated on any changes to the original analysis and is very courteous about keeping m Chris S. is an excellent Service Manager! He has always kept me updated on any changes to the original analysis and is very courteous about keeping me informed on the time my car will be ready. More

Responsive to My Needs The team was responsive to my needs and did not try to hard sell me things I did not want. Replaced parts ordered. Freddie B The team was responsive to my needs and did not try to hard sell me things I did not want. Replaced parts ordered. Freddie B More

Service is exceptinal! Bobbi Belmarez goes above and beyond to take care of the customer. We really appreciated getting in so quickly for service before a family road trip. Bobbi Belmarez goes above and beyond to take care of the customer. We really appreciated getting in so quickly for service before a family road trip. More

Mazda went the extra mile. As always Mazda of Denton does a good job for my vehicles. i own two Mazda vehicles, a CX7 and a RX8, I like Mazda cars. I got my first Mazda back in As always Mazda of Denton does a good job for my vehicles. i own two Mazda vehicles, a CX7 and a RX8, I like Mazda cars. I got my first Mazda back in 1995 and I been driving Mazda since because of the good of their products and afterward the services. Stacy has the customer service experience she deserves my praise for a god job well done. I highly recommend Mazda. More