Denton Mazda - Service Center

Always Excellent Service I have not had any bad experiences at Classic Mazda of Denton...always Excellent service! I feel very confident in the work they do. Customer service I have not had any bad experiences at Classic Mazda of Denton...always Excellent service! I feel very confident in the work they do. Customer service is awesome - where they go above & beyond to help me. I have only taken my car to them for any thing I need because of that excellent service. More

Friendly and helpful staff My service experience at Classic Mazda has always been stellar. Andrew Morris, our service advisor is always ready with a smile, calm and helpful per My service experience at Classic Mazda has always been stellar. Andrew Morris, our service advisor is always ready with a smile, calm and helpful personality. I met the service manager yesterday and found Jim to be very unassuming, willing to step in and help his busy service advisors and willing to sit in the car with answering questions on some of the features in the car. Andrew and Jim are true keepers of employees! Great place to do business! More

Great Service! Brought my vehicle in for 50K service and new tires. I have always had great service at Classic Mazda of Denton!! Best dealership hands down! I have p Brought my vehicle in for 50K service and new tires. I have always had great service at Classic Mazda of Denton!! Best dealership hands down! I have purchased 7 vehicles at this dealership. More

Outstanding service! I have always had great service at Classic Mazda. They consistently exceed my expectations. The work is always on time or earlier than promised. Free I have always had great service at Classic Mazda. They consistently exceed my expectations. The work is always on time or earlier than promised. Free coffee and doughnuts, and a free car wash too! More

Great customer service Always thorough and efficient, gracious and informative. I always bring my vehicle here for service. I'M never disappointed. The people are friendly a Always thorough and efficient, gracious and informative. I always bring my vehicle here for service. I'M never disappointed. The people are friendly and always explain what was done and what to plan for in the future to keep my car in top working order. More

Airbag Recall I called this dealership twice to schedule an appointment for the airbag recall on our Mazda 6. Both times, Sarah in the Service Department was rude a I called this dealership twice to schedule an appointment for the airbag recall on our Mazda 6. Both times, Sarah in the Service Department was rude and unwilling to look at times and dates that were convenient for us. I offered to drop the car off and leave it until it was done and I was told it would be a long wait to check the car in and would be much easier to stay with the car - 3-4 hours! I called another local dealership and they were professional, courteous and agreed to let me drop the car off for service and even promised it wouldn't be but 5-10 minutes to check the car in! Customer Service is key; there is a dealership on every corner. It's the dealerships that treat their customers well that keep customers coming back! Denton Mazda Service Dept. failed to do this. More

Service I was in for an oil change and tire rotation. I made an appointment and was taken care of on time. I was told it would take about an hour. They were t I was in for an oil change and tire rotation. I made an appointment and was taken care of on time. I was told it would take about an hour. They were true to there word. My car was also given a courtesy wash More

60K service and recurring transmission issue Shortly after purchasing our Certified Pre-Owned 2012 Mazda CX-9, we have had issues with the transmission shifting roughly. This time, they did a har Shortly after purchasing our Certified Pre-Owned 2012 Mazda CX-9, we have had issues with the transmission shifting roughly. This time, they did a hard reset of all the vehicle's electronics. It seems to have solved the problem. Chris Stolp made sure we understood what was being done to the vehicle and also helped us make cost-effective decisions. More

Getting my horn fixed and other misc. They worked with me to get it fixed and give me a good description as to what they were going to do to fix it. They worked with me to get it fixed and give me a good description as to what they were going to do to fix it. More

Classic Mazda Denton is the BEST They were wonderful and got me in the same day for oil change and reset my Bluetooth (which was user error). I was out in less than 30 minutes! THEY A They were wonderful and got me in the same day for oil change and reset my Bluetooth (which was user error). I was out in less than 30 minutes! THEY ARE GREAT!! More