459 Reviews of Denton Mazda - Service Center
Great Dealership & Service From the sales process to continued service after the sale Classic Mazda is a great place to buy and service a vehicle. I have bought lots of cars ov From the sales process to continued service after the sale Classic Mazda is a great place to buy and service a vehicle. I have bought lots of cars over the last 37 years since I began driving and Classic Mazda by far has been the best experience yet! The sales process was no nonsense, I bought my Miata MX5 for what they told me I could in an email exchange. I have had my car serviced twice since new for regular maintenance and the staff could not be more professional and just nice in general. They are all "car" people and enjoy talking about cars! My car has always been ready when promised and even got it back with a complimentary wash! There are lots of choices when it comes to buying and servicing your car, I drive all the way from Carrollton to service mine. I am very pleased with Classic Mazda of Denton, highly recommend them and will buy from Classica again and again! Keith Hooker Carrollton, TX More
Quick and Efficient Always a great experience at Mazda! They took great care of me and my car! Oil change and a car wash in under one hour! Just missed the donuts!! Always a great experience at Mazda! They took great care of me and my car! Oil change and a car wash in under one hour! Just missed the donuts!! More
Great customer service Service advisor Chris Tucker provided excellent customer service. He went above and beyond to help me with the issue I was having with the wheels on m Service advisor Chris Tucker provided excellent customer service. He went above and beyond to help me with the issue I was having with the wheels on my Mazda 6. More
Recall Service I purchased my Mazda CX-7 here and I always have good service advisors! Job well done! Chris Stolph..... I appreciate a dealership being only 30 I purchased my Mazda CX-7 here and I always have good service advisors! Job well done! Chris Stolph..... I appreciate a dealership being only 30 miles from me! More
Service Ever since buying my first Mazda from Classic the service has been phenomenal. Everyone I have dealt with has been very courteous, thoughtful, attent Ever since buying my first Mazda from Classic the service has been phenomenal. Everyone I have dealt with has been very courteous, thoughtful, attentive, and pleasant. Even though I live in Oklahoma with a Mazda dealer within the same city, I will always take my business to Classic Mazda of Denton. Great job all. More
Excellent service! Very welcoming and professional dealership. I love coming here to service my car. Have been coming here since day one! Wouldn't go anywhere else. Very welcoming and professional dealership. I love coming here to service my car. Have been coming here since day one! Wouldn't go anywhere else. More
Quality Service Whatever issues I have with my car are almost always dealt with properly. The one time I had questions after service was done, they immediately addre Whatever issues I have with my car are almost always dealt with properly. The one time I had questions after service was done, they immediately addressed the issue to my satisfaction. There are other dealers that would be more convenient for me location wise, but I continue to go here because I know my car will be dealt with properly in a timely manner. I always wait while my service is done and almost always the service time is quicker than I expected. More
Oil change and safety check out before vacation drive My Service Adviser is Chris Stolp. I trust his judgment and advice with my life, as well as my family! I've been coming to Classic Mazda of Denton ser My Service Adviser is Chris Stolp. I trust his judgment and advice with my life, as well as my family! I've been coming to Classic Mazda of Denton service since 2003 and don't plan on changing, as long as I drive a Mazda! More
Great management I drop my CX-9 off 7am for a recall, a no working horn, alignment and state inspection, the service rep told me it would be 139 diagnostic fee, aske I drop my CX-9 off 7am for a recall, a no working horn, alignment and state inspection, the service rep told me it would be 139 diagnostic fee, asked will that be added with the repair charges he said no that will be additional. I told him I had made arrangements to catch the shuttle. He offered water and coffee while I wait, it took 30 min for shuttle driver to show up, the fridge had no water and when I acquired someone pulled a hot bottle from storage and offered it to me. I left agitated and ticked. So when the service advisors calls me aroud 1230pm and tells me he has diagnose replacing the horn for 240 plus 139 diagnosis fee. I told him no I will get the horn done somewhere else. I asked advisor to just button it up and I will pick it up shortly he then tells me we have yet to do the recall, I told him why not he said it took him over 4 to diagnose the horn, other words were exchanged I then told don't worry about the recall either I will be up their shortly pay 139 and never combat again and hung up. The service manager calls me a couple minutes later and told me he apologize for my situation and said that he value I was a long time customer and would pick up the tab for everything if I gave him a little more time. I think service manager deserves a raise. I will continue going classic mazda not because he picked up the tab, but because made me feel special or a customer not just a number. That's Value More
Chris is the best My wife and I are now on our 4th Mazda from classic. Their dealership is very friendly, and Chris, our service advisor is the best. We take our cars My wife and I are now on our 4th Mazda from classic. Their dealership is very friendly, and Chris, our service advisor is the best. We take our cars back for service for everything, even oil changes. More