Denton Mazda - Service Center

Great Customer Service We live out of town and I can call and tell them when we are going to be in town and they will get us in. We live out of town and I can call and tell them when we are going to be in town and they will get us in. More

Car Maintenance It is easy to schedule service appointment via online. I always request Chris Stolp who reviews maintenance requested; provide accurate wait time; an It is easy to schedule service appointment via online. I always request Chris Stolp who reviews maintenance requested; provide accurate wait time; and provides any additional services required that falls outside of the maintenance requested by me. I feel confident when Chris discusses upcoming services that may be required. No surprises with this service department. More

Fast turn around Despite arriving early for my appointment, service on my car was completed in the time predicted. Also reviewed overall status of the car and discuss Despite arriving early for my appointment, service on my car was completed in the time predicted. Also reviewed overall status of the car and discussed upcoming maintenance and parts replacement. More

Great no-pressure buying experience We purchased a Mazda 3 4-door Touring from Classic Mazda. We test drove the car on Saturday and placed it out there on TrueCar to see what the cars w We purchased a Mazda 3 4-door Touring from Classic Mazda. We test drove the car on Saturday and placed it out there on TrueCar to see what the cars were selling for. We made a fair offer based on our research. We were within $300 and they agreed to split the difference. That was handled on the phone with no drama and NO surprises. We came in the next day to pick up our car. Lee, our salesperson was very professional and had all the paperwork ready to sign in advance. He also gave us a link to complete an online financing application in advance. All financing was approved before we arrived. It was simply a matter of going over our warranty and pre-paid services options and signing the financing paperwork. That's it! It took less than an hour to sign everything and drive away in a new car. More

Outstanding Customer Service, As Always! Chris @Classic Mazda Service Department is the BEST! He is very professional and knowledgeable of every question asked, whether it's about how to car Chris @Classic Mazda Service Department is the BEST! He is very professional and knowledgeable of every question asked, whether it's about how to care for my new tires if I'm traveling across the US or reminding me to send in my Castrol coupon to make sure I save as much money as possible on my next trip to Classic. The service techs worked on my car quickly and got me out of there and on to work in a flash. I trust Chris and his team in the Service Department with my car and I am comfortable waiting while they work on it because I know it won't take too long. More

Had brake pads replaced A pleasant experience as usual. However the last survey I sent in I had requested complimentary Coors light be available in the waiting area. Much to A pleasant experience as usual. However the last survey I sent in I had requested complimentary Coors light be available in the waiting area. Much to my disappointment I was unable to find any. I am guessing my request was denied. You have a great service department and the only thing that I would like to see changed is the music on the phone while being on hold. Maybe a little George Strait or Alan Jackson ? More

Service Easy to schedule online and the Service and recall work was done faster than expected at the price discussed before the work began, what more can you Easy to schedule online and the Service and recall work was done faster than expected at the price discussed before the work began, what more can you ask for More

Great service Chris Stolp & Jim Fields provides wonderful service. Timely, efficient, & considerate. I recomend this service dept. They make sure the customer i Chris Stolp & Jim Fields provides wonderful service. Timely, efficient, & considerate. I recomend this service dept. They make sure the customer is happy and totally satisfied. More

Great Service! Kyrun at the Service counter greeted me with a smile. (Which helped because I was NOT happy about bringing my car in) I brought my Mazda in to have Kyrun at the Service counter greeted me with a smile. (Which helped because I was NOT happy about bringing my car in) I brought my Mazda in to have the defective airbags replaced. (They were recalled.) Fast and friendly Service! Great job! More

Classic Mazda is the best! Everyone at this dealership is always so friendly, polite and helpful. From the salesmen who aren't pushy at all (thank goodness!) to the service rep Everyone at this dealership is always so friendly, polite and helpful. From the salesmen who aren't pushy at all (thank goodness!) to the service representatives. I'm on my second car from them because it was such a great experience. More