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Denton Mazda - Service Center

Denton, TX

4.6
453 Reviews

453 Reviews of Denton Mazda - Service Center

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June 06, 2023

Appointment started on time. Services completed quickly. Always love the video review. The multi-point inspection is assuring. More

by alvin.hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jun 07, 2023 -

Denton Mazda responded

Alvin.hammond, I am happy to hear that you enjoyed your service video from our technician and that your service was done in a timely manner! Please let us know if we can be of any further assistance! Take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 02, 2023

The service technician was very nice helpful and efficient. I love the videos that they do on my car. More

by sylviesmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
Jun 02, 2023 -

Denton Mazda responded

Sylviesmail, Thank you for sharing your experience with our Service team and we hope to see you again! Take care until next time! Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

June 02, 2023

Waited 3 hours just for them to check my Apple car play. Charged $170 to tell me to replace it. More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t catch any names
Jun 02, 2023 -

Denton Mazda responded

Chase, I am sorry to hear that you experienced an issue with our Service Department. I am unfortunately unable to look up any contact information without a last name, but I would love to learn more about the situation. Please reach out to me via phone or email if you have time. Lessa Popham Customer Relations Manager lpopham@dentondodge.com 940-343-6971

July 29, 2022

Service department folks are nice but it shouldn’t take 2 hours for an oil change. It’s obvious they overbook their appointments. I won’t be coming back. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
February 05, 2022

The Customer Serice was Great❣ Thanks To Jason!!!. He was Fantastic!!! 👏👏👏🎉🎊 and the Rest of the Mazad Staff was Friendly and Very Helpful 💯. More

by DarrylColeman54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason McNally
Feb 07, 2022 -

Denton Mazda responded

Darryl Thank you, and your business is appreciated. Rick Wick General Manager Denton Mazda 214-676-0982 cell rwick@dentonmazda.com

Feb 07, 2022 -

Denton Mazda responded

Thank you for your kind words for our staff, we appreciate it!

Feb 07, 2022 -

DarrylColeman54 responded

Thank You !

July 17, 2018

Classic is at the top of the class We've purchased several vehicles from Classic Mazda, both new and used. We've been delighted with each and every one. They have a great selection o More

by Jim Hammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stolp, Don Cooper , Jim Field , Kale Engelhardt
Jul 21, 2018 -

Denton Mazda responded

Jim Your loyalty is appreciated. Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

July 02, 2018

Excellent Service My experience with your service department can best be describe as excellent. The service was completed in a timely matter and the service advisor was More

by Kennpr70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Chittenden
Jul 04, 2018 -

Denton Mazda responded

We are so happy to hear you enjoy working with our service team! We look forward to your next visit! Take care! Rick Wick General Manager 214-676-0982 rwick@classicofdenton.com

July 02, 2018

Unlike anywhere else. It was pointed out that the service would be covered under warranty. They had me in and out within 30 minutes, on a Saturday. Excellent! More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stolp
Jul 04, 2018 -

Denton Mazda responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Rick Wick General Manager 214-676-0982 rwick@classicofdenton.com

June 28, 2018

85000 Maintenance Question: Why did gentleman washing my car take pictures of inside my door frame where VIN# is? He did a great job cleaning the car, just thought thi More

by Neener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Car washer - did a good job!, Chris Stolp, Juan Perez Jr
Jun 30, 2018 -

Denton Mazda responded

Neener Our wash person was using his scanning tool to get the vehicle vin number from the bar code inside the door for the billing of the car wash to us Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

Jun 30, 2018 -

Denton Mazda responded

Thank you for your feedback about your recent service experience. If you have any questions, please give us a call so that we can look further into this. We look forward to hearing from you! Rick Wick General Manager 214-676-0982 rwick@classicofdenton.com

June 21, 2018

Great Service I have purchased more than 5 cars at this dealership. The people are great to work with when buying a vehicle and when I bring my car in for service! More

by CrisCole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stolp
Jun 23, 2018 -

Denton Mazda responded

CrisCole Your loyalty is greatly appreciated. Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

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