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459 Reviews of Denton Mazda - Service Center
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November 04, 2024
Had the pleasure of meeting the wonderful staff at Denton Mazda. I was first greeted by a very nice man that took care of my car named Garold. He was very sweet and professional. Caleb was my shuttle driver Mazda. I was first greeted by a very nice man that took care of my car named Garold. He was very sweet and professional. Caleb was my shuttle driver and he was such a delight to talk to on the ride home. I really appreciated the excellent customer service that I received. Thank you so much for making my first encounter in the great state of Texas such a wonderful experience. Sonja More
by Denton Mazda
Employees Worked With
Garold
October 17, 2024
Staff is great — so friendly and helpful. So easy to get appointment and during service I am kept informed of progress. When I have a car problem this is my go-to place. So easy to get appointment and during service I am kept informed of progress. When I have a car problem this is my go-to place. More
by Joan Pursley
Employees Worked With
Patsy re appt.; Gerold Snyder re service
October 10, 2024
Just moved to Denton area and my 2022 CX5 needed its next service. Easy to book appointment, Garold the service advisor was very professional and explained everything. It was nice to get a video from the ser service. Easy to book appointment, Garold the service advisor was very professional and explained everything. It was nice to get a video from the service tech I will be definitely be using for future service while in Texas Thank you More
by Pahumble3
Employees Worked With
Garold
October 03, 2024
Not a great service, I have told some issues about getting a sound on slow speed and it wasn’t taken care. Even after the service was completed and was ready to go, I wasn’t informed and had to go bac getting a sound on slow speed and it wasn’t taken care. Even after the service was completed and was ready to go, I wasn’t informed and had to go back and check back again ! More
by karthinallathambi
Employees Worked With
Lisa
September 28, 2024
Always professional, courteous, and knowledgeable. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again. Service is attentive to my car's needs and it's always a pleasure to see my salesman Tareq again. More
by heardetal
September 09, 2024
Service is consistently spotty at best. Long delays once at my appointment because they get the order of incoming cars screwed up. I call and schedule oil change and filter and that Long delays once at my appointment because they get the order of incoming cars screwed up. I call and schedule oil change and filter and that my back hatch (cx5) won’t open. The agent says that’s typically the car battery. Which reminds me that I am having battery issues (ignition is consistently sluggish on starts) so I have them add that to the list. I get to my appointment and give the service dude my keys. He thinks I need a battery in my key fob. I go to check out after 75 minutes and the bill is only $83. Too low. I ask and he realizes that I needed a CAR battery. I ask whether checking the battery is in their 15 point inspection. It’s not. i wait another 45 minutes to get the new battery installed. I think that 3 of my last 4 servicings at this dealer have been flubbed up. I DO NOT RECOMMEND THIS DEALERSHIP FOR SERVICE OR REPAIRS More
by fisheka
Employees Worked With
Garold
