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Denton Mazda

Denton, TX

4.8
1,361 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,361 reviews

May 09, 2024

Denton Mazda provided fantastic service, and my service technician graciously accommodated my schedule so I could be on time for a funeral. More

by Ebmmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
May 11, 2024 -

Denton Mazda responded

That's great to hear that Denton Mazda provided you with fantastic service and accommodated your schedule during such a sensitive time. It's always nice when businesses show such understanding and flexibility. Thank you for choosing us!

May 07, 2024

Excellent Service Department! ! Exceeded expectations! Entire team was friendly and helpful. I received a video and explanation of work done. It was worth the long drive from Oklah More

by RenneaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cascio, Mike Wilkins, Junior
May 09, 2024 -

Denton Mazda responded

It's wonderful to hear you had a fantastic experience! It's great when a service department exceeds expectations and provides thorough and friendly service. Thank you for choosing us!

May 02, 2024

He conducted himself with professionalism, clarity and made us feel comfortable. A a a a More

by Leechang828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Denton Mazda responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

Excellent sales associate, seamless buying process. Would do business with again. Not. Lot of back & forth wasting time. More

by peternmelissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Denton Mazda responded

Congratulations on your new vehicle! We're thrilled to have delivered an excellent sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Will went above and beyond to get me an awesome deal! He was willing to do a lot of groundwork once the phone. That made it worth our while to drive in from Keller. More

by Elizabeth DeLaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Gassner
May 03, 2024 -

Denton Mazda responded

That's fantastic to hear! Will went the extra mile to ensure you got a great deal and made the trip from Keller worthwhile.

April 27, 2024

If you're looking for great folks and a hassle free experience! Would buy here again! More

by johnnyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

Not impressed with my most recent visit. The customer service was pretty abysmal. Dropped off my car (only car I have) for an oil change and to read a check engine code. Was told 2 hours and More

by jaredlark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Apr 24, 2024 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 25, 2024 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 21, 2024

I felt very comfortable working with Chris, no pressure. This is the 4th or 5th time we have bought or leased a Mazda from this dealership and won't be the last. More

by elisabethdirsch25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Denton Mazda responded

We are thrilled to hear you have a great ongoing relationship with Denton Mazda and Chris! It's nice to have a salesperson you feel comfortable with, especially when it comes to making multiple purchases or leases.

April 20, 2024

Always friendly, courteous service from the moment you pull into the service lane until they accompany you to the door. I always feel that I'm not getting ripped off, especially now that they show you a v More

by Cynthia Faris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny and Mike in the service department.
Apr 24, 2024 -

Denton Mazda responded

We're thrilled to hear that you consistently receive friendly and courteous service at our dealership's service department! Providing transparency and ensuring our customers feel valued and informed is crucial to us. We're glad that the video showing proposed repair work has helped enhance your experience and trust in our services. Thank you for your kind words and encouragement. We're here to help and will continue to strive for excellence in service!

April 17, 2024

They were professional and very accommodating. Patrick helped me with new and used vehicles until I made my decision. More

by Schilders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Denton Mazda responded

Congratulations on your new vehicle! We're thrilled that Patrick provided you with an accommodating sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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