Denton Mazda

Great customer service! Don and Don were fantastic! They answered any and all questions we had about the car and the financing. They stayed over an hour and a half after they Don and Don were fantastic! They answered any and all questions we had about the car and the financing. They stayed over an hour and a half after they closed to make sure that we got into our new vehicle. We live in Fort Worth, but we'll be driving to Denton next time we need a new vehicle. We'd highly recommend Don, Don, and Classic Mazda! More

Great management I drop my CX-9 off 7am for a recall, a no working horn, alignment and state inspection, the service rep told me it would be 139 diagnostic fee, aske I drop my CX-9 off 7am for a recall, a no working horn, alignment and state inspection, the service rep told me it would be 139 diagnostic fee, asked will that be added with the repair charges he said no that will be additional. I told him I had made arrangements to catch the shuttle. He offered water and coffee while I wait, it took 30 min for shuttle driver to show up, the fridge had no water and when I acquired someone pulled a hot bottle from storage and offered it to me. I left agitated and ticked. So when the service advisors calls me aroud 1230pm and tells me he has diagnose replacing the horn for 240 plus 139 diagnosis fee. I told him no I will get the horn done somewhere else. I asked advisor to just button it up and I will pick it up shortly he then tells me we have yet to do the recall, I told him why not he said it took him over 4 to diagnose the horn, other words were exchanged I then told don't worry about the recall either I will be up their shortly pay 139 and never combat again and hung up. The service manager calls me a couple minutes later and told me he apologize for my situation and said that he value I was a long time customer and would pick up the tab for everything if I gave him a little more time. I think service manager deserves a raise. I will continue going classic mazda not because he picked up the tab, but because made me feel special or a customer not just a number. That's Value More

Chris is the best My wife and I are now on our 4th Mazda from classic. Their dealership is very friendly, and Chris, our service advisor is the best. We take our cars My wife and I are now on our 4th Mazda from classic. Their dealership is very friendly, and Chris, our service advisor is the best. We take our cars back for service for everything, even oil changes. More

Service My service was done well and did not take long. I come here a lot and the service department has helped me to keep my car running like it was new. My service was done well and did not take long. I come here a lot and the service department has helped me to keep my car running like it was new. More

Love Mazda Of Denton Overall great experience. I will say when I booked my appointment I chose to wait for my vehicle as I have in the past. It took much longer than norma Overall great experience. I will say when I booked my appointment I chose to wait for my vehicle as I have in the past. It took much longer than normal due to the car wash back up. I believe if our paperwork says waiting for vehicle that those vehicles should have priority over other vehicles in the car wash for that reason. One other note of service I would like is to receive my vehicle back with the radio station I have programmed and not a station that is not my kind of music and turned up loud. More

Treated as family, not just another customer Lee and Ryan were the best! Instantaneously I could tell it was not just about the sell for them but making sure I was in the vehicle best suited for Lee and Ryan were the best! Instantaneously I could tell it was not just about the sell for them but making sure I was in the vehicle best suited for me and my lifestyle. It was the easiest purchase I have ever made. They walked me through everything, made me feel beyond comfortable and calmed this anxious ridden girl. More

Lease mileage was up Robert was professional beginning to end and answered all of our questions. He was able to trade our lease vehicle in and get us a new car. We were ve Robert was professional beginning to end and answered all of our questions. He was able to trade our lease vehicle in and get us a new car. We were very happy with the experience. More

Service is always great! Rick Wick puts customer service in the middle of this dealership. Nobody is perfect but Classic Mazda comes really close. Always feel like I'm treated Rick Wick puts customer service in the middle of this dealership. Nobody is perfect but Classic Mazda comes really close. Always feel like I'm treated like I'm their best customer and they strive to always take care of you like your family. More

Great Experience I had a very positive experience working with Classic. Andrew was very knowledgeable about the car and was willing to work with us. I would recommend I had a very positive experience working with Classic. Andrew was very knowledgeable about the car and was willing to work with us. I would recommend this dealership to others. More

Easiest Car Buying Experience I have purchased 3 cars from the dealership so far, those words alone, should speak for themselves but I have to gush on the staff. All 3 vehicles, m I have purchased 3 cars from the dealership so far, those words alone, should speak for themselves but I have to gush on the staff. All 3 vehicles, my wife's 2014 Jeep Wrangler Willy's Addition, my car a 2016 Hyundai Elantra and my step daughter's 2015 Dodge Dart. All vehicles have been fantastic and sold to us by Travis Allen. He walked us through all the steps and I can't tell you how easy it was to buy a car from him and this incredible staff who is always friendly and easy to talk to. They all should be commended for their amazing customer service. I've only owned my car for a couple of months but I absolutely love it and one of the best vehicles I've ever owned. It's perfect for what I wanted for my next car. Low mileage and the price was just too good to pass up. Thank you all so very much for what you do and I cannot recommend this dealership enough. A special thank you to Travis Allen for being so great to me and my whole family. It's the first time I've ever enjoyed buying a vehicle when we got my wife's Jeep so I figured why not go back to get me and my step daughter new vehicles. You will not regret it so do yourself a favor and go see these guys to get a new or awesome used car. They will work their backsides off to make sure that you drive away in a new car and what a great feeling it is. Thank you for your time and thank you to Classic Mazda of Denton! More