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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,361 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,361 reviews

August 17, 2023

Matt is service and the team at Denton Mazda did a great job with my CX5. Matt communicated clearly and effectively what was needed for my vehicle. Work was done in the timeframe communicated at the cost th More

by Mari S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Abplanalp
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Sep 16, 2023 -

Denton Mazda responded

Thank you for choosing Denton Mazda! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Matt and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 16, 2023

Great experience! Everyone was very kind and not pressuring. Process was also very quick which I appreciated. More

by lcumana02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Denton Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

I found everyone at this location in Denton to be knowledgeable, and very polite and very efficient. They kept me informed every step of the way. More

by Kenstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Denton Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 13, 2023

Great service, respectful and very appreciative of their customers. Place is very clean and a very nice room for customers to wait with coffee and snacks. More

by donfredo49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors, mechanics, sales people
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Aug 16, 2023 -

Denton Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future.

August 13, 2023

We had family buy a car from here and couldn’t say enough great things so we decided to check it out! Chris helped us and made it the easiest/smoothest process since this was our first time buying a new car! More

by Mackenziecreighton57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Denton Mazda responded

Thank you for choosing Denton Mazda! We are honored to sell you your first new car! Thank you for acknowledging Chris and his dedication to providing you with an excellent sales experience. We appreciate your recommendation and your business. We'll look forward to assisting you and your family again in the future!

August 11, 2023

Junior was so patient and knowledgable ! He helped with getting Battery replaced and ghost problem resolved. His calm manner is so refreshing and he gets the job done. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (junior)
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Sep 06, 2023 -

Denton Mazda responded

Thank you for your kind words for our staff, we appreciate it!

August 09, 2023

Excellent experience buying a new car. They were very transparent about price tags from the word go, absolutely no hidden charges. Made my buying experience dent free. More

by beesankop.sanjeev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Denton Mazda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 06, 2023

This was the first time to buy a car on line. . probably wouldn’t do it again. Vehicle was everything I wanted but didn’t have a owners Manuel or extra key fob. Cost me an extra $600 to complete More

by Bruce.abbott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Lindlau
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Sep 18, 2023 -

Denton Mazda responded

Thank you for your feedback about the inconvenience you encountered during your first online car purchase, particularly the absence of an owner's manual and an extra key fob, resulting in an unexpected additional cost because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jay Odom General Manager Denton Mazda 940-489-7012

August 03, 2023

the service has always been amazing and the advisers are very nice and personable and the drive has been clean every time I have been in. More

by cnrking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Gomes
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Sep 07, 2023 -

Denton Mazda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 01, 2023

Sales process was smooth and professional Will was outstanding. I am Happy with my purchase. More

by AMM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gassner
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Aug 04, 2023 -

Denton Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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