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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,361 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,361 reviews

January 29, 2024

Very professional and friendly staff. Got help right as I walked in the dealership. Chris was very knowledgeable and helpful in the car buying process, made it easy. I would definitely re More

by sean.forgey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Denton Mazda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

Always quick service. Friendly people. Mike is super helpful as is the service manager. Easy to set appointment online or over the phone. More

by grobinson0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (Mike) Wilkins
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Jan 26, 2024 -

Denton Mazda responded

We're delighted to hear that you consistently experience quick service with friendly and helpful people. It's great that Mike and the service manager have been super helpful. We're also glad that setting appointments is easy for you, whether online or over the phone. Thank you for choosing us, and we appreciate your positive remarks!

January 23, 2024

Service goes above and beyond for their customers. Jr is outstanding! He even taught me how to use some features on radio I didn’t remember how to do! More

by Sammieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr
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Jan 23, 2024 -

Denton Mazda responded

Sammieb, Thank you for the wonderful compliments regarding our Service Advisor Junior! I am so happy to hear that you enjoyed working with him and please let us know if we can be of any further assistance. I do hope you have a wonderful day and take care until next time. Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 20, 2024

Service department handled my insurance claim very poorly. Dragged out a 2 hour repair into two weeks. Do not come here if you need anything done with insurance involved. More

by calebaokeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 19, 2024

Great service. I’ve been here twice. I will be back again for my next service. More

by Nitin.rddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (junior)
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Jan 19, 2024 -

Denton Mazda responded

Nitin.rddy, Thank you for the wonderful compliment and 5-stars! I am so happy to hear that you enjoyed working with our Service Advisor Junior and I will be sure to pass along the compliment. We look forward to assisting you again, but until then, do take care and stay warm! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 18, 2024

William was great, he was personable and well versed. I had been shopping around the metroplex and was glad we could come to a deal. A+ More

by forrestreidbailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William (5 stars)
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Jan 19, 2024 -

Denton Mazda responded

forrestreidbailey, Thank you for the wonderful recommendation on William Gassner! We always aim to provide a top-notch experience for our guests, and we hope you are enjoying your new Mazda. Please let us know if we can be of any further assistance and we look forward to seeing you for your first oil change! Take care! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 18, 2024

Marcus Collins & Finance Dept was amazing! They made the purchasing experience easy & pleasant. Denton Mazda is a great place to find the vehicle of your choice. More

by kimberlykaym.23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Collins
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Jan 19, 2024 -

Denton Mazda responded

kimberlykaym.23, So happy to hear that you enjoyed working with Marcus and our Finance team! We thank you for choosing Denton Mazda and please let us know if you are in need of any assistance in the future. Take care until next time and stay warm! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 16, 2024

Dealership always provides great service and never try’s to up charge me upon my visits. More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (junior)
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Jan 17, 2024 -

Denton Mazda responded

Morgan, Thank you for the wonderful 5- star review! Our goal is to always to provide an honest, friendly experience for our customers. We look forward to seeing you again, until then stay warm and have a great 2024! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Jan 18, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 15, 2024

They were very professional and transparent about the hole process I would definitely recommend this branch for any of my friends and family. More

by caster98204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Denton Mazda responded

caster98204, Thank you very much for the wonderful recommendation. We are always thrilled to hear when our guests enjoy their visit with our team! Congratulations on your new Mazda and take care until next time. Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 13, 2024

The staff is super friendly and willing to help. This was by far the easiest car buying experience. More

by Laine Humphreys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Denton Mazda responded

Laine, I am so happy to hear that you enjoyed working with our team! Congratulations on your new Mazda and please let us know if we can be of any further assistance! Take care and stay warm! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Jan 17, 2024 -

Denton Mazda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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