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Denton Mazda
Denton, TX
1,358 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,358 reviews
November 08, 2011
Aaron is always friendly and very professional and that is why I enjoy coming here to Classic Mazda dealership as the service is outstanding and so is the staff. is why I enjoy coming here to Classic Mazda dealership as the service is outstanding and so is the staff. More
by d_phil12
Employees Worked With
aaron
October 31, 2011
This is my second time coming here to Classic Mazda, the staff is great and very helpful. I bought my first car here and now my family and I needed a second car and since we had a great experience the first staff is great and very helpful. I bought my first car here and now my family and I needed a second car and since we had a great experience the first time, we decided to come back here for our second car. What I like about these guys is that they really work with you to get you the best price. I highly recommend you guys all the time to family and friends. More
by billyucowboy
Employees Worked With
n/a
October 10, 2011
I would like to make everyone aware that the 2010 CX-7 Turbo is just like the 2007. I already have 65,000 miles on this car and everything is starting to go. I get oil changes every 3500 miles I notice Turbo is just like the 2007. I already have 65,000 miles on this car and everything is starting to go. I get oil changes every 3500 miles I noticed a smell coming from my exhaust and took it to the Mazda dealership in Denton, TX where I bought the car and they could not find anything wrong. I took it home and the smell got stronger. I took it back to Mazda and now they told me that my oil line was clogged and the Turbo is blown. The advisor than scribbled on a piece of paper and told me that it would cost $2400 because I was 5,000 miles out of my powertrain warranty. I asked for a formal quote and was told that he could write it out neater. I called Mazda Customer Service and they told me that they would see if they could help me. At the end of the day the customer service rep does not call back and Mazda is not willing to stand by their products. This has been the worst experience I have ever had with a car dealership and would absolutely never recommend Classic Mazda of Denton or Mazda in general to anyone. More
by gregalesci
Employees Worked With
Jenkins
May 12, 2011
I have been a Mazda owner since 2004. Originally I was turned off by the sales department and I did not buy my Mazda at Classic. I kept receiving correspondence from them though, and after a terrible and turned off by the sales department and I did not buy my Mazda at Classic. I kept receiving correspondence from them though, and after a terrible and expensive issue with Kwik Kar- I decided to give their service center a try. That was the best vehicular decision I have EVER made. I cannot ever give glowing enough reviews of Aaron to do the service he has given me over the years justice. I would not ever take my car anywhere for service ever again. I had used Kwik Kar for oil changes prior to taking my car to the dealership for service. Kwik Kar of Denton managed to mess up the splash guard on my Mazda 3. While driving it came loose and caused an unbelievable amount of damage. I got multiple estimates to have it repaired, and to my shock and dismay - Classic was the cheapest. Aaron was very helpful and even helped me with other issues it had caused that I was unaware had happened. He did this and the total cost was still LOWER than my lowest estimate elsewhere. Over the years he has always been an amazing help - all the way down to reminding me of my coupons when I come in. Thanks to Classic's service center - my next car will also be a Mazda because I know I can trust their service center. (Though I can't lie - if Aaron went elsewhere... so would I). More
by izanami1013
Employees Worked With
Aaron L.
December 27, 2010
I made an appointment to get my headlights adjusted. I arrived 10 minutes before my appointment time, and was told it would take 45 minutes to complete the service. In reality, it took more than TWO HOURS arrived 10 minutes before my appointment time, and was told it would take 45 minutes to complete the service. In reality, it took more than TWO HOURS TO ADJUST MY HEADLIGHTS. Ridiculous waste of my time. More
by TexasAmazon
Employees Worked With
Shannon
December 04, 2010
I had my tires replaced on my Mazda CX9. The quoted price was $198 per tire. The price billed was $140 per tire because their supplier gave them a discount. They could have kept the discount and I would neve was $198 per tire. The price billed was $140 per tire because their supplier gave them a discount. They could have kept the discount and I would never have known. This is the 1st time I can ever remember the actual price I paid for service being less that the quoted price. This amazing culture of integrity at Classic will certainly bring me back. More
by toombsb
Employees Worked With
Shannon
April 17, 2010
I bought a Dodge Durango in Sept 2008 and was treated very well. The cost was extremely fair, and I have had no trouble w/ the SUV. The finance dept also went above and beyond. Two weeks after I purch very well. The cost was extremely fair, and I have had no trouble w/ the SUV. The finance dept also went above and beyond. Two weeks after I purchased my Durango, they called and asked me to come in and sign new loan paperwork. They got me a better interest rate and saved me more than $50 a month on my payments. I will definitely do business with this dealership in the future. More
by eliza08
Employees Worked With
Don't remember
January 30, 2010
After seeing a vehicle on their website in the used car section, I drove out there on a Saturday to view it in person. I spoke with Mitch initially and then Mike helped me from there on out. These gentle section, I drove out there on a Saturday to view it in person. I spoke with Mitch initially and then Mike helped me from there on out. These gentlemen proved very professional and courteous. They were patient and WORKED a deal for my trade and to buy the used SUV. I am thoroughly impressed with the service and it shines in contrast to any other time I have gone through the buying process. There was no pressure to use their financing after I told them I was already pre-approved. I am very satisfied with everything, and take delivery of my vehicle on Monday (Mitch is delivering it to Irving for me). Good job guys. More
by WTango0311
Employees Worked With
Mike and Mitch in used cars
