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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,361 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,361 reviews

March 28, 2024

Super friendly and honest. I would highly recommend working with Chris Garner! Amazing and excellent customer service. More

by ehoehne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Denton Mazda responded

That's wonderful to hear! We're thrilled that Chris provided you with such a positive experience and demonstrated excellent customer service. Thank you for recommending him, and if you need anything else or have any questions, please don't hesitate to reach out. We appreciate your feedback!

March 28, 2024

Courteous, quick, complete, and efficient. , Actually took less time then writing 15 words. JACK YINGER More

by Jack h yinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 30, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a quick and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Junior was my technician. He kept me informed of my service and provided updates and recommendations. The waiting area was full but there were adequate seats and refreshments More

by Dallas lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Mar 29, 2024 -

Denton Mazda responded

We're pleased to hear that Junior provided you with excellent service, keeping you informed and providing updates and recommendations during your visit. It's great to know that despite the waiting area being full, we were able to provide adequate seats and refreshments for everyone. Thank you for choosing us for your vehicle service!

March 22, 2024

Very helpful explaining each issue car and helping decide priorities for repair. Mike was great More

by Drtkeithjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service dept
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Mar 26, 2024 -

Denton Mazda responded

We're glad to hear that Mike was able to assist you effectively by explaining each issue with your car and helping you prioritize repairs. Providing helpful and informative service is important to us, and we're delighted that Mike met your expectations. Thank you for choosing us, and we look forward to any future opportunities to assist you with your automotive needs!

March 20, 2024

I brought my vehicle in for an oil change today and the staff was wonderful from start to finish. They made me feel very welcome, and I appreciated the technician video! More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior, Aiden, Xavier
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Mar 22, 2024 -

Denton Mazda responded

That's fantastic to hear! We're glad that you had a wonderful experience with our staff during your oil change visit. Making customers feel welcome and providing informative services like the technician video are important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and look forward to serving you again!

March 19, 2024

Great experience. Hunter, our salesperson really knew his facts, was very helpful with the whole process. More

by ryanrwilke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 21, 2024 -

Denton Mazda responded

Thank you for the kind words Ryan! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 17, 2024

Bought my car from here and alway visit for routine service. Very helpful staff. Spencer is my to go advisor, and other staff is equally great. More

by Subodh W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Mar 20, 2024 -

Denton Mazda responded

That's great to hear! It sounds like you've had a positive experience with our dealership, especially with Spencer as your advisor. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Nice waiting area. Good selection of cars. Pleasant atmosphere. No pressure sales. Do not like forced word requirement. More

by Saintd52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gassner
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Mar 15, 2024 -

Denton Mazda responded

We're pleased to hear you enjoyed our waiting area and found our atmosphere pleasant. At our dealership, we prioritize providing a comfortable experience with a good selection of cars and a no-pressure sales approach. We appreciate your feedback, and we're here to assist you further if needed. Thank you for choosing us!

March 12, 2024

The staff was accommodating and very helpful. Also willing to answer any questions I dad. More

by Cedric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees working service
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Mar 14, 2024 -

Denton Mazda responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 11, 2024

At Denton Mazda, they provided excellent service on my car and had good customer service. Would recommend. More

by S. B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano Jr
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Mar 14, 2024 -

Denton Mazda responded

We're delighted to hear that you had an excellent experience at Denton Mazda! Providing top-notch service and exceptional customer care are our top priorities, and we're glad to hear that we met your expectations. Thank you for recommending us, and we look forward to serving you again in the future!

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