90 Reviews of Dennis Sneed Ford - Service Center
Excellent and efficient service !! Staff is always friendly. Dennis Sneed Ford always takes good care of me. I will be back and plan on purchasing another Sneed vehicle in the near futu Staff is always friendly. Dennis Sneed Ford always takes good care of me. I will be back and plan on purchasing another Sneed vehicle in the near future. More
Awesome place with awesome people! Very helpful and knowledgeable just a nice dealership without the hassle. We have bought 4 vehicles from this dealership and we have been very pleased Very helpful and knowledgeable just a nice dealership without the hassle. We have bought 4 vehicles from this dealership and we have been very pleased and will continue to support them. More
My check engine light came on and they found and fixed the c The staff was friendly and very helpful. The sales representative that I talked to, answered all my questions, to my satisfaction. The parts personnel The staff was friendly and very helpful. The sales representative that I talked to, answered all my questions, to my satisfaction. The parts personnel also answered all my questions to my satisfaction. More
Very nice and fast service Everyone I met with were extremely nice and helpful, I received good and fast service. All was explained and what had to be fixed. Price was very reas Everyone I met with were extremely nice and helpful, I received good and fast service. All was explained and what had to be fixed. Price was very reasonable. More
Excellent Service Experience I brought my 2018 Mustang GT in for its first and complimentary oil change. The Sneed service team was able to fit me in on a Saturday and had me in a I brought my 2018 Mustang GT in for its first and complimentary oil change. The Sneed service team was able to fit me in on a Saturday and had me in and out in 30 - 45 minutes. The only reason it took as long as it did was because I asked them to look at a minor issue with the car. They addressed the issue without hesitation and consulted me to ensure I was happy with the outcome. Very happy. More
NEVER BUY A CAR FROM THIS DEALER this place is absolutely horrible. they where driving 90 mph in my car while trying to fix my shocks. the owner is a complete liar and rude person, do this place is absolutely horrible. they where driving 90 mph in my car while trying to fix my shocks. the owner is a complete liar and rude person, does not act like a manager. they are amazing at selling the cars but that's about it. after you drive the car off the lot they want nothing to do with you and will tell you to fix everything on your own even if they agreed to fix something that was wrong with the car when you bought it. never shop here or you will regret it as long as you own the vehicle. More
TERRIBLE EXPERIENCE!!! Bought my car from Dennis Sneed it's a 2013 Ford Fiesta and I had a problem with it every since I got it with the clutch so Christy made me appointmen Bought my car from Dennis Sneed it's a 2013 Ford Fiesta and I had a problem with it every since I got it with the clutch so Christy made me appointment for today to bring it in to have the clutch fixed I made the 60-mile trip just to be turned away saying that it was overbooked was treated so rudely by Dennis Sneed himself and now they just don't want to do the work told me to take my car somewhere else! I should have been notified not to come instead of driving all this way for nothing !Bad ,bad the worst service I've ever received from anyone very disrespectful! He was Very Mean guy to me! More
Overcharged and frustrated I bought a used car in September, which was a GREAT experience with Baron. Unfortunately, that was the only good part. I took it in for service and wa I bought a used car in September, which was a GREAT experience with Baron. Unfortunately, that was the only good part. I took it in for service and was promised a certain price by Roger. I was overcharged and they would not honor the commitment they made. I have tried every avenue to get this dealt with, and no one at the dealership is willing to back up their promise. I listened to Dennis Sneed talk to everyone else about a difficult customer, and then when I called him out on it, he totally changed his tune. Typical car dealer that will say whatever he thinks a customer wants to hear. A great car buying experience turned into one of the worst I've ever had. I wish Baron would go to another dealer, because I'd buy from him all day long. But I'll never give another penny to Dennis Sneed. What a creep! More
Went in for an oil change and traded cars. Found a newer model Ford Escape and made a trade. Our salesperson, Richard was the best. Even though he was fairly new, he wasn't high-pressure an Found a newer model Ford Escape and made a trade. Our salesperson, Richard was the best. Even though he was fairly new, he wasn't high-pressure and hung out with us while we waited out he long ordeal of paperwork. And, he had a great sense of humor. More
FOLLOW UP for feedback left in March, 2012. Shame on FOLLOW UP for feedback left in March, 2012. Shame on me for not expecting any problems. I did try to amend my situation with Dennis Sneed Ford, but FOLLOW UP for feedback left in March, 2012. Shame on me for not expecting any problems. I did try to amend my situation with Dennis Sneed Ford, but to no avail. They have charged me for services that I WAS NOT to be charged for, sold me a vehicle in which they took advantage of the new Missouri inspection laws in that I had to replace two tires because of the POOR condition they were in and are less than cordial, timely and professional in responding. Luckily for me, I kept ALL documentation which was fortunately via email for a majority of it. So, I will be filing a complaint with the proper STATE organizations as well as taking the next step to retrieve approximately $500 from this dealership. Shame on them... More