Dennis Sneed Ford

I drove about 7. 5 hours to purchase a vehicle from Dennis Sneed Ford. Overall great experience with Haley Mock and Dave White, both professional and easy to work with 5 hours to purchase a vehicle from Dennis Sneed Ford. Overall great experience with Haley Mock and Dave White, both professional and easy to work with! My only complaint would be this is the first vehicle I've purchased out of roughly 20 vehicles that didn't come with a full tank of fuel and serviced ready to go. The truck (diesel) was on empty and the oil change light was on. I was handed a $20 fuel card which got me less than 5 gallons of fuel and I had to drive over 450 miles home knowing the truck needed an oil change. Would have been a 5 star experience but dropped a star for lack of fuel and service. More

Drove 7 hours to purchase a vehicle from Sneed Ford! Received the 5-star treatment from all involved in our sale. Many thanks for a great car buying experience! Received the 5-star treatment from all involved in our sale. Many thanks for a great car buying experience! More

This was my second car I’ve bought from Sneed and the 25 minute drive was well worth it. They made me feel like family minute drive was well worth it. They made me feel like family More

They will not take care of there customers. I took my car to get repaired 3 times for the same issue. When I went to pick up my car the drive side door was broken and window won’t go down. Jess I took my car to get repaired 3 times for the same issue. When I went to pick up my car the drive side door was broken and window won’t go down. Jesse tells me it’s a factory defect. He contact ford and they were only willing to pay 65% of the bill and Jesse tell me the sneed ford won’t pick up the rest. He expected the customer to pay the other 35 % of a factory defect. Mind you he had my 2020 Ford Escape which I bought brand new at that dealership for a week. He tells me that he was done messing with it. He was going to put a couple of ribbit in it and set it out side for me to pick up. He is probably the worst service manager I have ever had to deal with. Need to treat your customers better. He told me to take it to Anderson ford in Saint Joseph Mo. More

Haley Mock is a 5 star sales person. We traveled from a distance. being Sneed Ford had a vehicle in stock,like we had been looking for. We saw the vehicle on the internet. We called Hale We traveled from a distance. being Sneed Ford had a vehicle in stock,like we had been looking for. We saw the vehicle on the internet. We called Haley before traveling to the dealership. She answered all our questions and had the vehicle out front and ready to go when we arrived. Being we arrived fairly close to closing time Haley worked with us past closing time to complete the transaction. If your looking for a 5 star sales person, Haley is that person. We also give a 5 star rating to Baron Washington Jr. for his part in the trans action. This vehicle buying experience has been one of the best, because of the REAL customer service. And my wife and I are 60+ years old. Mark and Ellen. More

Great Experience at Dennis Sneed Ford. I was treated with kindness and they were very helpful. I did a lot of my research and information found online and texted back and forth with Krist I was treated with kindness and they were very helpful. I did a lot of my research and information found online and texted back and forth with Kristina several days before going and buying the car I wanted. This made things go smoother and they had the car that I wanted to look at ready to go for me to look at. A very friendly and great place to buy a car. More