Dennis Sneed Ford

I called on a 2010 Ford Fusion. I specifically asked the sales person if they used NADA value on their trade-ins. They told me they did, so I went out to look at the car. Upon seeing the car, we went to dis sales person if they used NADA value on their trade-ins. They told me they did, so I went out to look at the car. Upon seeing the car, we went to discuss trade in, but it was late. I put a hold on the car so that it would be there the following day. My trade in on NADA is. Allied between $9200 and 10200. They offered me at most eight thousand. They then told me that if they gave me 10200 and have to put $700 in the car and sell it for 12900, someone would offer 12000 and they wouldn't make enough on it. Three days later they tell me that they give customers rough trade value and sell cars for average trade value. What bull!! This dealer needs to train their sales people better and realize that lying doesn't cut it with people. My advise? Spend your money elsewhere. More

Filed a complaint with BBB with intentions to have dealership supervisor attempt to make concessions for horrible service and dishonest practices. Dennis Sneed allowed the same salesman who was respo dealership supervisor attempt to make concessions for horrible service and dishonest practices. Dennis Sneed allowed the same salesman who was responsible for my complaints to respond. He responded in an aggressive unproffessional manner with a dishonest sequence of events. Some of my issues are as followed: a. Dennis Sneed himself had a salesman drive him to the airport in my car after I had purchased the car and awaited to pick it up. b. Dealership advertised the vehicle with options it did not have at the time of exchange. c. Brian Estes (Salesman) had my vehicle in the dealership garage at time of pick-up with hood open and battery out needing to be replaced. It took dealership four hours to replace. d. radio mount was broken on the car in the care of the dealership after purchase and before pick-up. e. after I purchased the vehicle an additional 100 miles were put on the odometer. f. Salesman would not return call to set-up time to fix issues. g. This is just a few of the issues there were many more. More

We're LOVED our experience at Dennis Sneed Ford. We bought a preowned 2008 Toyota Yaris and from the first phone call to Chris, the salesman, to driving away in our new (to us) car, the entire experien bought a preowned 2008 Toyota Yaris and from the first phone call to Chris, the salesman, to driving away in our new (to us) car, the entire experience was great. We were not pressured into anything we didn't want, Chris worked with us to get the payment/price we were after, and the car was exactly how it was listed/described online. They gave us a great trade in price, and really made sure we were happy with our purchase. Thanks so much, guys! We will definately come back for our next car! :) Brian & Becky Brandow More

I traveled over 1000 miles round trip to purchase a 2010 E350 Ford passenger van for my business and Dennis Sneed Ford save me $8000.00 dollars. That's right, My local Ford dealer- Kirk Ford (formally Buddy E350 Ford passenger van for my business and Dennis Sneed Ford save me $8000.00 dollars. That's right, My local Ford dealer- Kirk Ford (formally Buddy Jones Ford) in Greenwood, Ms wanted $29,000 dollars for the exact equipped 2010 E350 extented I purchased at Dennis Sneed Ford for $21,000 dollars. Oh yes! The Dennis Sneed vehicle had 14,000 miles and the Kirk Ford vehicle 22,000 miles on it. (That's 8000 miles less!) You can really save a lot of money by shopping on the internet. I found my almost new van on cars.com and autotrader.com. In closing, use the internet and the telephone to call dealers before you travel long distances to verify that the vehicle is as listed and is in stock. Ask the dealership to fax or email you the price in writing and a carfax. This can save you a lot of problems when you arrive at the dealership. Good luck, Sam in Mississippi P.S. There is no such thing any more as a local dealership. More