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Dennis Sneed Ford
Gower, MO
1,542 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 12, 2016
Excellent. Very helpful and kind They were very helpful in getting what I wanted at a price at which I could afford. Everyone was very friendly and nice and Justin Morgan helped me an They were very helpful in getting what I wanted at a price at which I could afford. Everyone was very friendly and nice and Justin Morgan helped me and was very informed on the cars and knew what he was doing More
by Ajacks
Employees Worked With
Ruth Espeland, Justin Morgan
July 07, 2016
Quick and easy Had a great experience with this dealership. No hassle buying, I felt zero pressure. They went above and beyond for us. And they made us feel like fri Had a great experience with this dealership. No hassle buying, I felt zero pressure. They went above and beyond for us. And they made us feel like friends not just someone they wanted to sell a car too. More
by Cgudermuth
Employees Worked With
Baron Washington Jr
July 07, 2016
Friendly enviroment with helpful employees! I saw their website and new that I wanted to go check this place out, but I would have never imagined that it would be so quick and easy! Right when w I saw their website and new that I wanted to go check this place out, but I would have never imagined that it would be so quick and easy! Right when we walked in Dennis personally greeted us and set us up with a sales person. Traded in my Saturn for a Fiesta and I could not be any happier! Will be back for sure!! More
by 16plattb
Employees Worked With
Baron Washington Jr, Ruth Espeland
July 02, 2016
Bought a Flex. xxxx easy! Lower than market prices and a sale made easy. Justin made sure the whole transaction was simple, transparent, and professional. Ruth was great on fi Lower than market prices and a sale made easy. Justin made sure the whole transaction was simple, transparent, and professional. Ruth was great on financing options. Even Dennis got in the game with transparency on why they can sell for so much less than competitors. Worth the drive from KC. More
by Matthew Welling
Employees Worked With
Ruth Espeland, Justin Morgan
June 27, 2016
Bad Customer Service after Purchase & Sold a Voided Warranty I purchased a car from out of state. The purchase included a full factory warranty. However, Sneed Ford is not acknowledging the Ford warranty in re I purchased a car from out of state. The purchase included a full factory warranty. However, Sneed Ford is not acknowledging the Ford warranty in regards to a paint repair needed, the clear coat was peeling within a month of owning the car. I had made many attempts to contact them; after ignoring my many calls and emails for six months they finally called me back only to make a poor attempt to repair the paint though a different company other than Ford. When I questioned my warranty through Ford, she said let me look in your file and call you back…they never called me back, no surprise! A few things should also be known. I feel they were dishonest on a couple of levels: I found the car online, I had done my research to make sure it was accident free. Prior to flying up to MO to purchase the car, I spoke to the sales representative Rich Carnahan. I specifically asked him how’s the body and the paint? He replied “good, no problems”. It was only once I arrived in MO that he then disclosed the front right fender was touched up to cover some scratches. He went on to say that I should feel at ease with my purchase because if there are any issues I will still have the factory warranty (which is also in my paperwork from the sale). It turns out that wasn’t the area repaired at all, he had me inspecting closely the wrong area…the poor repair job was on the back left quarter panel. There are also swirl scratches over the entire car which could not be seen in rainy & icy weather conditions. There were even bigger mechanical issues that wasn’t noticed until I was a couple of states away and was able to obtain greater speeds…see, the car was purchased on a dark stormy & icy morning, so, you could not see the paint well nor know how the car truly handled. As for the mechanical, it had been fixed locally. However, at the time of test driving, Rich specifically asked that I don’t go over 35 mph because the area is heavily patrolled. I would have challenged that if the roads weren’t icy. He also stated the car needs gas which took us on a slow path to the gas station. So, I was unaware the entire car shakes at higher speeds! I feel many things were covered up. Once the car was purchased, they would not work with me, not even the owner Dennis Sneed…he never returned my calls, not once!! (These are my opinions based on my experience) More
by Ignored Customer
Employees Worked With
Dennis Sneed, Richard Sousa
June 22, 2016
Wouldn't Buy Anywhere Else This dealership has everything you could imagine. I went their to look at a car and it had already been sold. There were so many cars there that I k This dealership has everything you could imagine. I went their to look at a car and it had already been sold. There were so many cars there that I knew I would still find exactly what I wanted. The staff is absolutely amazing and even though they are busy, they make you feel like their only customer. The cars are amazing and the only thing better is the price. I worked with David and he worked with me to get exactly what I wanted. I really like that the employees work together and everyone is happy to assist. More
by SMBLAW
Employees Worked With
David Raines
June 21, 2016
Great Prices, Good Quality. I was looking for a newer vehicle to replace my 2005 Ford Focus. I was grateful for Barron's patience because I wasn't sure what vehicle I truly wante I was looking for a newer vehicle to replace my 2005 Ford Focus. I was grateful for Barron's patience because I wasn't sure what vehicle I truly wanted and he let drive a couple different models to help me decide. He was very helpful with his opinion as to what was the better vehicle, with warranty's and such. I was very happy with his customer service and relaxed atmostphere in my car buying experience. The only con from my experience is I wished I had gotten more for my trade in. I feel like I kind of got ripped off based on having an older vehicle, with high mileage. But other than that, my experience was a highly liked one. Both my boyfriend and I have bought vehicles from Dennis Sneed and we will definitely be coming back for more in the future. More
by BMK27
Employees Worked With
Baron Washington Jr
June 21, 2016
Had the car we wanted at an extremely fair price! When my car was totaled by hail I had a very hard decision to make. After a lot of conversation with my insurance company I decided to buy a different When my car was totaled by hail I had a very hard decision to make. After a lot of conversation with my insurance company I decided to buy a different vehicle instead of fixing the one I had. A lot of research went into this purchase and I started a search for a Volkswagen Jetta Sportwagen. Dennis Sneed had a gorgeous red one (one of the few for sale in the area) so over a long lunch I drove up to look at it. Baron was our salesman. He was outstanding and we really had such a great experience working with him. The lady in financing went above and beyond to get the interest rate we wanted from Ford Motor Credit. We drove the car, worked out a deal, got financing done and were out the door and back to work in 2 hours. It was AWESOME!!! Thanks so much for everything. I LOVE my "new to me" Volkswagen. It was well worth the 45 minute drive north. More
by househunter73
Employees Worked With
Baron Washington Jr
June 21, 2016
Love my new car I found their website and loved their prices baron was my salesman and was very helpful even though they were short staffed and it was getting to be t I found their website and loved their prices baron was my salesman and was very helpful even though they were short staffed and it was getting to be the end of the day. Had a little bit of a wait but other than that it was a great experience and I love the car that I drove off in!! More
by Ndavis
Employees Worked With
Baron Washington Jr
June 20, 2016
I knew what we wanted I knew what car I wanted...Baron got me into it very quickly and guided through all the paperwork painlessly. We were in and out of there much quicke I knew what car I wanted...Baron got me into it very quickly and guided through all the paperwork painlessly. We were in and out of there much quicker than I thought possible! More
by Cilo
Employees Worked With
Baron Washington Jr
