
Dennis Sneed Ford
Gower, MO
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Terrible customer service. Horrible communication and they have the inability to accurately do their jobs in checking warranties to ensure their customers receive the best serv Horrible communication and they have the inability to accurately do their jobs in checking warranties to ensure their customers receive the best service. With that being said I have had the worst experience with this dealership, the incompetent staff, and the lemon of a vehicle they sold me. More
Do not purchase from this dealership. I purchased a used Cadillac that looked in good shape and salesman Rich said it's in near mint condition. I had it shipped to NY . It was out of gas I purchased a used Cadillac that looked in good shape and salesman Rich said it's in near mint condition. I had it shipped to NY . It was out of gas coming off the trailer which Rich promised to send me fuel cards , NEVER did. I drove it to work one the next day. Had to go straight to repair shop for 3600$ in am new suspension work . Dealer wouldn't help me unless I signed a release form stating they did nothing wrong.THEY KNOWING SOLD ME A DAMAGED VEHICLE!! More
Haley mock was the one that helped me out. Super nice, straight forward, and doesn't make you feel rushed into buying a new vehicle. (Nor does she try any of those annoying salesperson tactics Super nice, straight forward, and doesn't make you feel rushed into buying a new vehicle. (Nor does she try any of those annoying salesperson tactics of trying to say "we have a thousand people looking at getting this vehicle, so id make your decision now if I were you"). Plus bonus point for the cool drawings she has on/around her desk. Lol More
I’ve never dealt with a car dealership where I actually felt like they had absolutely no desire to sell me a vehicle. All was fine until I asked for the “Out the door” price, then things turned cold in a h felt like they had absolutely no desire to sell me a vehicle. All was fine until I asked for the “Out the door” price, then things turned cold in a hurry! All I got were basically one word answers to my questions. I’m not from the same state as this dealer is in so maybe that’s why they had a bee up their xxx I don’t know but I sure as xxxx wouldn’t do business with them. More
I worked with Haley Mock who was very easy to deal with. There was now pressure when dealing with her or the sales manager. Everyone at the dealership is easy going and I would recommend this dealership. There was now pressure when dealing with her or the sales manager. Everyone at the dealership is easy going and I would recommend this dealership. More
Haley Mock was amazing! It was my first time buying a car and she made it an easy experience! Haley was very nice and I didn’t feel any pressure from her. She and her boss r It was my first time buying a car and she made it an easy experience! Haley was very nice and I didn’t feel any pressure from her. She and her boss really worked with me to make it possible to buy my dream car. Overall I had a positive experience here and would highly recommend it. More