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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
388 Reviews

389 Reviews of Dennis Eakin Kia - Service Center

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November 07, 2024

Very nice people and friendly. Also the service waiting area was very clean. Keep up the good service More

by lj091192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

The service advisor has great customer service and keeps you updated through the process while waiting. More

by csholl2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I love this place. Everyone is very friendly and the customer service was great. Thank you guys for your help. More

by brianiverson4
Recommend Dealer
Yes
Employees Worked With
Jamie John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S. Hickson
November 06, 2024

They’re awsome clean building. Smiling faces from the moment you enter the building Great service More

by beverlywarren1314
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashundra wilson
November 05, 2024

Didn’t go over any of the multi point inspection that they used to go over so idk why all of a sudden this is changing and we asked for the price of a new rear window wiper and they never gave us a price More

by Random
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand your concerns about the multi-point inspection process and the communication regarding the rear window wiper. At Dennis Eakin Kia, we value clear communication and strive to keep our customers informed. Your feedback is important to us, and we encourage you to reach out directly so we can address your concerns and ensure we meet your expectations moving forward. Thank you again for your input. Sincerely, The Dennis Eakin Kia Team

November 05, 2024

I am always taken care of by Holly in the service department and has always explained and worked to accomidate my needs at the dealership who has done an outstanding job. More

by BOBPRYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

We had James Folsom and he was absolutely awesome i definitely recommend him super nice’ More

by BAYLIEMARIE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellyanne Creviston
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bonheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario was also awesome!
November 04, 2024

Harolyn was very helpful in my service today! She knows my family and the process for my service was quick and easy! A+ More

by joshfrishman902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Clean facility a little hard to get in and out of and a little cramped, but great people! Harolyn was the great, she was communicative and very professional. Thanks More

by tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Always been good always been taking care of me since 2018 when it comes to my car so I appreciate you thank you More

by dgolden925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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