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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
395 Reviews

395 Reviews of Dennis Eakin Kia - Service Center

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March 14, 2019

Great Service The employees were very courteous and professional. My experience was excellent. My car was finished in less than 45 minutes. I was very pleased when More

by pjamiedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson, Joe Payan, Anthony Freeman
Mar 18, 2019 -

Dennis Eakin Kia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Dennis Eakin Kia Team

March 13, 2019

Top Notch I am always pleased when I leave Kia. I love the professionalism and how you focus on the needs of the car. Great job! Thanks! More

by TEB119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson, Joe Payan, Anthony Freeman
Mar 14, 2019 -

Dennis Eakin Kia responded

We appreciate your kind words about our service team. Thank you for choosing Dennis Eakin Kia for your vehicle needs. Sincerely, The Dennis Eakin Kia Team

March 06, 2019

Great Service Everybody working as a team. Great coffee. Nice clean environment, communicate with you about what is being done and no strong arming with you, very More

by mikeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew James
Mar 06, 2019 -

Dennis Eakin Kia responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Dennis Eakin Kia Team

February 19, 2019

Job well done I have misunderstandings in the past with this dealership and that's over. Thanks for everything the service was excellent from the cortecy driver to More

by engel961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Curry
Feb 19, 2019 -

Dennis Eakin Kia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Dennis Eakin Kia Team

February 15, 2019

All concerns addressed! Every issue we had was addressed and so for we are happy with the results. The only item we now have is that the add-on hitch system have only the 4 w More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not good with names. BUT the service manager spent time showing my wife many options that we OLD Folks were having trouble understanding!
Feb 19, 2019 -

Dennis Eakin Kia responded

Carol, we are so glad we could take care of all of your needs at Dennis Eakin Kia. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Dennis Eakin Kia Team

February 12, 2019

Seriously Perfect Service The Service and Parts Department at Dennis Eakin Kia is the best of the best. Chris, Dave, Desi and Paul are the best at what they do. From my greetin More

by McNeelyStingerOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Desi, Dave, and Paul
Feb 13, 2019 -

Dennis Eakin Kia responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Dennis Eakin Kia Team

February 08, 2019

Tune up & tire rotation Excellent service..so glad I went..they found a nail in my tire & it needed to be replaced. Thank you for checking thoroughly. Otherwise I would hav More

by Lainie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 11, 2019 -

Dennis Eakin Kia responded

Thank you for leaving us this great review, Lainie! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Dennis Eakin Kia Team

February 03, 2019

Schedule an appoment. You can schedule an appointment and you do not have to wait long. The service department is on point. A great dealership to do business with. More

by Pumpkin018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Freeman
Feb 04, 2019 -

Dennis Eakin Kia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Dennis Eakin Kia Team

January 30, 2019

Tire repair or replacement? Had to have my tire checked out since it lost air pressure. Could not be repaired . Had to get a new tire which was a little expensive but I always ge More

by Berliner Goere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desy or Desi
Jan 30, 2019 -

Dennis Eakin Kia responded

Berliner, we appreciate your kind words about our service team. Thank you for choosing Dennis Eakin Kia for your vehicle needs. Sincerely, The Dennis Eakin Kia Team

January 27, 2019

Excellent service explained all Excellent explanation of all they did & realized a recall checked everything James Matthews nice guy very helpful & knowable answered all & any quest More

by Massachusetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Matthews polite knew & described what was done very informative
Jan 29, 2019 -

Dennis Eakin Kia responded

We are truly grateful for this awesome review! We are thrilled that James was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Dennis Eakin Kia Team