Dennis Eakin Kia - Service Center

Excellent customer service I enjoy the customer service which is what keeps me bringing my Ford back,. Desi Prosser is an excellent person and always makes me and my wife feel l I enjoy the customer service which is what keeps me bringing my Ford back,. Desi Prosser is an excellent person and always makes me and my wife feel like not only as valued customers but as good friends. To me that speaks volumes over other companies. More

Awesome location I came in to have my oil change and was advised there was a recall on my car. Everything was explained to me perfectly. Staff in the service area are I came in to have my oil change and was advised there was a recall on my car. Everything was explained to me perfectly. Staff in the service area are always pleasant and fun to talk too. More

Service Department Top Notch I have been in the Killeen area for a year now and have been using the service department at Dennis Eakin Kia during this time. The customer service i I have been in the Killeen area for a year now and have been using the service department at Dennis Eakin Kia during this time. The customer service is amazing!! They always check for recalls each time I call for service. The waiting area is super comfortable and they offer refreshments while you wait. I am going to miss this place when I leave next week! More

Easy to do business It was nice to be able to schedule my service on line - drop off my vehicle - get a phone call when it was done. Picked it up...... Liked that it was It was nice to be able to schedule my service on line - drop off my vehicle - get a phone call when it was done. Picked it up...... Liked that it was just easy. My Service Advisor Billy was so very nice and listened to my concerns. He also made my visit "easy". More

EXCELLENT SERVICE DEPARTMENT Dennis Eakin Kia is the only place that I take my vehicle for service. Always friendly, professional and efficient service. The showroom and service a Dennis Eakin Kia is the only place that I take my vehicle for service. Always friendly, professional and efficient service. The showroom and service areas are always clean. More

Customer care The customer care received by James was outstanding. Very nice, polite, helps, and courteous. There were questions that he didn’t know the answer but The customer care received by James was outstanding. Very nice, polite, helps, and courteous. There were questions that he didn’t know the answer but he went to seek an answer to fully assist myself better. More

Friendly The service team always receives me with a smile and provides prompt service. I live in Temple but make the drive to Killeen because it's worth it! The service team always receives me with a smile and provides prompt service. I live in Temple but make the drive to Killeen because it's worth it! More

Customer Service Service experience was excellent, employees were very friendly. The service and customer care areas were very clean and organized. The wait time was m Service experience was excellent, employees were very friendly. The service and customer care areas were very clean and organized. The wait time was minimal which I love. More

Great Service as Always The service team at Dennis Eakin is top notch. Chris' team has always given me the best deal and quality of service. Many people say things like deale The service team at Dennis Eakin is top notch. Chris' team has always given me the best deal and quality of service. Many people say things like dealer service departments over price parts and have poor service, well that is not the case at Dennis Eakin Kia. I own a Hyundai and had a horrible experience at that dealership. So bad I will not go back to them for anything. Brought my vehicle to Dennis Eakin Service and got everything done in half the time and cost. If Dennis Eakin Parts and Service can't get it, I probably don't need it. More

Always Great! They always go above and beyond to make sure my needs are met. They always make me feel welcome and comfortable. They are the standard for customer They always go above and beyond to make sure my needs are met. They always make me feel welcome and comfortable. They are the standard for customer service! More