Dennis Eakin Kia - Service Center
Killeen, TX
395 Reviews of Dennis Eakin Kia - Service Center
Trustworthy service advisors Billy was very helpful during my service visit. He also educated me on what my KIA needed, what had already been done and what will need to be done on Billy was very helpful during my service visit. He also educated me on what my KIA needed, what had already been done and what will need to be done on my next service that day as well in the future, and got me in and out cheaper than the original quote! Thanks Billy! More
Great service department! The problems on my car were taking care of with no issues! They also provided a complimentary ride to and from the dealership while my car was being w The problems on my car were taking care of with no issues! They also provided a complimentary ride to and from the dealership while my car was being worked on! More
Great Service The Kia Dealership Team is very conscious of people entering the dealership and service department. You are acknowledged by a service member immediate The Kia Dealership Team is very conscious of people entering the dealership and service department. You are acknowledged by a service member immediately. When making an appointment for service you are taken in right a way and given updates as to where your vehicle stands in getting completed. If it's going to be serviced for a lengthy time they will shuttle you wherever you need to go. The take pride in caring for current and potential customers. More
Vehicle Sevice and Check up for trip I needed to get my vehicle serviced between road trips. They worked with me to get the vehicle in, serviced , and checked before the next trip. I needed to get my vehicle serviced between road trips. They worked with me to get the vehicle in, serviced , and checked before the next trip. More
I was pleasently surprised on the speed and efficiency of not only the service writer but the technician tat worked on my car. They were 100% transparent with me and absolutely treated me like I was the only not only the service writer but the technician tat worked on my car. They were 100% transparent with me and absolutely treated me like I was the only customer there even though I wasn't. Great customer service! More
OIL CHANGE CAME IN FOR AN OIL CHANGE, WAS IN AND OUT IN NO TIME, SERVICE ADVISERS KNOW ME BY NAME, I LIKE THAT, ALWAYS TAKE GOOD CARE OF MY CAR. CAME IN FOR AN OIL CHANGE, WAS IN AND OUT IN NO TIME, SERVICE ADVISERS KNOW ME BY NAME, I LIKE THAT, ALWAYS TAKE GOOD CARE OF MY CAR. More
My visit was excellent. I received a letter from KIA stating they were conducting checks of a low pressure fuel line connection to ensure that it was properly connected and t I received a letter from KIA stating they were conducting checks of a low pressure fuel line connection to ensure that it was properly connected and there was no chance of fire. I called Dennis Aiken and was given an appointment for today at 7:30. I arrived a few minutes early and at 7:30 I was greeted and brought inside to sign the appropriate papers and was told the inspection would be complete in approximately 30 minutes. Everything went as planned and within 30 minutes I was on my way home. Everyone I encountered were professional and friendly. I had an enjoyable experience. More
Fast, professional service Every time I visit, my service is timely. I get a satisfactory answer to my questions, every thing is explained. Good overall. Good good good Every time I visit, my service is timely. I get a satisfactory answer to my questions, every thing is explained. Good overall. Good good good More
Knowledgeable people After I bought my 2015 Soul from another dealership, I began bringing it to Dennis Eakin for servicing. Chris and the rest of the service department a After I bought my 2015 Soul from another dealership, I began bringing it to Dennis Eakin for servicing. Chris and the rest of the service department are all very knowledgeable, friendly, and very helpful. They have always been straight forward with me, and I have NEVER felt taken advantage of. Service is so good that I bought my 2020 Soul from Jeff at Dennis Eakin Kia! Highly recommend both Service and Sales at Dennis Eakin Kia!!! More
Excellent Service I got great customer service today. The service guy today was very nice and he explained everything to me. He answered all of my questions. I got great customer service today. The service guy today was very nice and he explained everything to me. He answered all of my questions. More