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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
395 Reviews

395 Reviews of Dennis Eakin Kia - Service Center

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October 18, 2019

Trustworthy service advisors Billy was very helpful during my service visit. He also educated me on what my KIA needed, what had already been done and what will need to be done on More

by Courtl27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Oct 20, 2019 -

Dennis Eakin Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Billy assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Dennis Eakin Kia Team

October 17, 2019

Great service department! The problems on my car were taking care of with no issues! They also provided a complimentary ride to and from the dealership while my car was being w More

by Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy baker
Oct 17, 2019 -

Dennis Eakin Kia responded

Foster, thank you for sharing this great feedback with us. We feel our service department is what makes Dennis Eakin Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Dennis Eakin Kia Team

October 15, 2019

Great Service The Kia Dealership Team is very conscious of people entering the dealership and service department. You are acknowledged by a service member immediate More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Oct 16, 2019 -

Dennis Eakin Kia responded

Thank you for taking the time to leave us this feedback, Nate. Your review gives us the opportunity to learn if we are delivering great customer service and we're glad that this was the case with you! Please let us know if we can help you with anything else. Sincerely, The Dennis Eakin Kia Team

October 14, 2019

Vehicle Sevice and Check up for trip I needed to get my vehicle serviced between road trips. They worked with me to get the vehicle in, serviced , and checked before the next trip. More

by CRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 14, 2019 -

Dennis Eakin Kia responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Dennis Eakin Kia Team

October 08, 2019

I was pleasently surprised on the speed and efficiency of not only the service writer but the technician tat worked on my car. They were 100% transparent with me and absolutely treated me like I was the only More

by Brihabgi
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 08, 2019 -

Dennis Eakin Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Dennis Eakin Kia Team

September 28, 2019

OIL CHANGE CAME IN FOR AN OIL CHANGE, WAS IN AND OUT IN NO TIME, SERVICE ADVISERS KNOW ME BY NAME, I LIKE THAT, ALWAYS TAKE GOOD CARE OF MY CAR. More

by KNOW ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEZ AND BILLY
Sep 30, 2019 -

Dennis Eakin Kia responded

Thank you so much for your review! Happy customers are our goal and our mission at Dennis Eakin Kia, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Dennis Eakin Kia Team

September 15, 2019

My visit was excellent. I received a letter from KIA stating they were conducting checks of a low pressure fuel line connection to ensure that it was properly connected and t More

by warriorcat66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
Sep 17, 2019 -

Dennis Eakin Kia responded

Thank you for the feedback! We are happy to hear about your positive experience at Dennis Eakin Kia, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Dennis Eakin Kia Team

September 15, 2019

Fast, professional service Every time I visit, my service is timely. I get a satisfactory answer to my questions, every thing is explained. Good overall. Good good good More

by Happy face person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris curry
Sep 17, 2019 -

Dennis Eakin Kia responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Dennis Eakin Kia Team

September 14, 2019

Knowledgeable people After I bought my 2015 Soul from another dealership, I began bringing it to Dennis Eakin for servicing. Chris and the rest of the service department a More

by Marcia.Afinsoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris,Jeff
Sep 17, 2019 -

Dennis Eakin Kia responded

Thank you for the positive review, Marcia and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Dennis Eakin Kia Team

September 05, 2019

Excellent Service I got great customer service today. The service guy today was very nice and he explained everything to me. He answered all of my questions. More

by Cathy W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Matthews , Joe Payan
Sep 06, 2019 -

Dennis Eakin Kia responded

Cathy, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Dennis Eakin Kia Team

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