Dennis Eakin Kia - Service Center

I felt like the whole time it was up to me to insure my car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a re car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a response. When I would call is when, magically I’d see a message come through. More

Harolyn was excellent and made sure the service was completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for a completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for all my service needs. More

From the beginning, I have been advised to stay away from any dealer in Killeen. I can say I am extremely happy that I was able to go down the street to Dennis Eakin Kia and have such an amazing buying exper any dealer in Killeen. I can say I am extremely happy that I was able to go down the street to Dennis Eakin Kia and have such an amazing buying experience. I came in on Monday with my 20 month old and was greeted by Jeff right away. I told him that I was interested in the Kia Telluride and he drove it right up so I can see the interior and mentioned some of the safety features that came included in the EX. Within 30 minutes we were on the road to test drive the Telluride and I was sold! I came in knowing what I wanted but had to wait till Wednesday to buy and he did not pressure me into buying throughout the process and very understanding as to why I waited an extra day. The inside of the dealer was super neat and clean and everyone was friendly and it felt very welcoming to come in! I am so happy with my Telluride and am glad I had Jeff assisting me through the whole process!! I 10/10 recommend especially if you are not wanting to drive hours away for the exact same vehicle when you can have a great experience right here at home. More

They suck they tell you one thing than don't do what they say they will. Terrible service and dealer and place. The place lies. say they will. Terrible service and dealer and place. The place lies. More

Billy was excellent!!! He thorougly explained what maintenance needed to be done & kept me informed of what was being done to my vehicle. Great service!!@ maintenance needed to be done & kept me informed of what was being done to my vehicle. Great service!!@ More

Billie was very attentive. Kept me in formed on the progress of my car. Car was READY at exact time he said it would be. progress of my car. Car was READY at exact time he said it would be. More

Service Took my car in and within 12 hours was back on the road again. Thank you Everything was explained before they did anything. Very Happy Took my car in and within 12 hours was back on the road again. Thank you Everything was explained before they did anything. Very Happy More

Service Excellance I set my appointment for 11 am , arrived early and within 5 minutes was registered for my 37,000 mile check up. My service advisor Billy was very inf I set my appointment for 11 am , arrived early and within 5 minutes was registered for my 37,000 mile check up. My service advisor Billy was very informative as to what was needed for my car. I also asked him to inspect my exhaust system because I had a possible leak. My car was ready within two hours and Billy came to the waiting room to get us. Walked to the car with us and verbally informed us what services were completed to our car. I have been to two dealerships in Austin and none of the service advisors have given us personal service like this. I bought my car in Killeen from another excellent salesperson (Jeff San Nicolas) and have returned for service there because of the outstanding Excellent service and friendliness I have received at Dennis Eakin Kia. Great feeling of comfort knowing my car will be serviced expertly. More