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Dennis Eakin Kia - Service Center
Killeen, TX
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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396 Reviews of Dennis Eakin Kia - Service Center
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August 16, 2024
Kia has very poor customer service, when you call they will keep you on hold or never answer ,Kia here in Killeen is real bad service all around, my car was there 2 months before they replaced my engine , will keep you on hold or never answer ,Kia here in Killeen is real bad service all around, my car was there 2 months before they replaced my engine ,I’m going to leave the Kia family More
by quadejamayes
Verified Customer
August 16, 2024
Holly and manager Chris have always been great about helping with all of our issues since buying the car. The dealership is garbage. We were ripped off by our finance guy and were sold a car with multip helping with all of our issues since buying the car. The dealership is garbage. We were ripped off by our finance guy and were sold a car with multiple issues. We have been at the dealership about every single month since buying our sorento. More
by adriannat2011
August 16, 2024
Fast service with courteous staff. Harolyn was very professional and advised me of all services performed on my vehicle. Thanks Kia Harolyn was very professional and advised me of all services performed on my vehicle. Thanks Kia More
by syrettagreen
Employees Worked With
August 16, 2024
Great service. Able to come in and ask for recalled parts and got them installed in less than a week. Able to come in and ask for recalled parts and got them installed in less than a week. More
by tyre1910
Employees Worked With
August 16, 2024
Excellent communication. Fast service. Harolyn was quick to grab me a Lyft and kept me updated throughout. Vehicle was ready 7 hours before I expected. Fast service. Harolyn was quick to grab me a Lyft and kept me updated throughout. Vehicle was ready 7 hours before I expected. More
by andyloveslori2022
Employees Worked With
August 16, 2024
I bought my first Kia, a Sportage, from Dennis Eakin in 1995. Why a Sportage? Well that's all they sold, because it was the only type of Kia back then. So, I've continued to own multiple Kias over the yea 1995. Why a Sportage? Well that's all they sold, because it was the only type of Kia back then. So, I've continued to own multiple Kias over the years, mostly Sorrentos. I've always received excellent service from Dennis Eakin. I now own a pre-owned Ram 1500 Lone Star Quad Cab that I purchased in Jan 2024 from Dennis Eakin, with the same great service. Currently, Holly has been my service advisor for the last 2 years. Simply stated, she's the best! More
by gmcniesh
Employees Worked With
August 16, 2024
My service advisor was very helpful, polite, and reliable. She made sure that I knew what was covered in my warranty. reliable. She made sure that I knew what was covered in my warranty. More
by lvsimmons4
Employees Worked With
August 16, 2024
Holly is fantastic to work with. She communicates exactly where my vehicle is in the service process and has gone above and beyond to help me. She communicates exactly where my vehicle is in the service process and has gone above and beyond to help me. More
by tasia.carpenter23
Employees Worked With
August 16, 2024
Excellent experience throughout the entire process. Harolyn made sure she answered all my questions and kept me updated. Harolyn made sure she answered all my questions and kept me updated. More
by shepardkj
Employees Worked With
August 16, 2024
Great there's great service great attitude and they are where I will deal for cars from now on where I will deal for cars from now on More
by nancysigers
Employees Worked With
