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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
398 Reviews

398 Reviews of Dennis Eakin Kia - Service Center

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August 17, 2024

The Kia dealership was extremely helpful and professional. I will definitely use them again in the future More

by PeoplesK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitzi on the mechanical side.
August 17, 2024

They have been wonderful with servicing my telluride: I really love the servicing that Holly gives also she is very friendly. More

by mrsj1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

I had a great experience during my visit for routine maintenance they where very hospitable More

by dv2edwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Friendly, fast and efficient. Everyone at the dealership makes you feel welcome and appreciated. A+++ More

by mardo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Hammontree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Friendly service personnel. Holly kept me informed of the process and progress being made. Clean, slightly uncomfortable, waiting area - although I did appreciate that the Olymp More

by bsf216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Very pleasant staff to work with and they treat you like family. Very awesome team!!!! More

by guamgirl1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Oil change was quick but forgot to put the cap back on, which in turn made the car smell of oil and gas. More

by timm.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience. We understand your concerns about the oil cap being left off after your oil change at Dennis Eakin Kia. We appreciate your feedback and want to ensure that we maintain our standards of service. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. Sincerely, The Dennis Eakin Kia Team

August 17, 2024

I did not meet Holly Newberry. I worked with Caitlyn Vernon who was excellent. She was friendly and helpful. I never felt pressure from her. This was probably the easiest car buyin More

by BELLADEZONA
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn Vernon
August 16, 2024

Great service Very good staff. Excellent dealership. I don’t like this 25 word minimum! More

by jtreadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Roe at the service desk was great and helpful, we will be back for future purchases and service More

by alfred15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROE
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