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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
388 Reviews

388 Reviews of Dennis Eakin Kia - Service Center

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November 10, 2024

Very helpful dealership. Service representative always very friendly and helpful. Recommended your dealership to our grandson and he bought a car. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

I had a Great experience with a recurring electronic rear brake issue. The senior Managers and all the to advisors to the Technicians' to include the KIA Service Technicians worked their tails off to FIND * More

by 08ScionXB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Harolyn was great! She was very fast and efficient! Very well mannered and friendly! Whenever I come I will always be sure to ask for her ! More

by Markiyal254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellyanne Creviston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

A very genuine authentic experience which is missing from America buisness, I enjoy the whole experience! More

by Thodges_1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Great customer service. She took care of my concerns and answered every question and assured me that every would be done in a timely manner More

by Kgjackson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Very professional and caring about my service thank you . Gives information when vehicle needs a day discount prices More

by lkissmybass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Did not notify me that my car was ready. Sat for 2 hours and then asked how much longer and she said my car was ready over an hour before. Plus tried to charge me for free complementary oil More

by phicks714
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I am always taken care of by Holly in the service department and she has always explained and worked to accommodate my needs at the dealership. More

by jace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

I highly recommend holly as a service advisor. She exemplifies significant attention to detail and has a customer oriented approach ensuring satisfaction. Promote her immediately if it wasn’t for More

by Mr.Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaShanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Very nice people and friendly. Also the service waiting area was very clean. Keep up the good service More

by lj091192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.