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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
398 Reviews

398 Reviews of Dennis Eakin Kia - Service Center

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August 26, 2024

Holly alway treats us like family. Our car was ready when Holly said it would be. More

by caringhands2shuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Do was very professional and efficient! Great experience! This is my third encounter with Ro. All positive! More

by jcjohnston917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

I have always taken my KIA cars to Dennis Eakin KIA because of excellent service. It is easy to make an appointment for any service. From the moment you arrive you are greeted and treated with respect. More

by joseasepulv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Dealership is very clean and the staff is very friendly. Price was less than quoted, which was a nice surprise. More

by stinatreellr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Dennis Eakin Kia responded

We love to hear that! Thank you so much for your business and for taking the time to write us a review!

August 22, 2024

Despite not having an appointment got in pretty fast based of the work I needed done. More

by lee.witcher43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

They always get me a service appointment within 1 day. Harolyn has been a great service advisor. More

by mi_icatchr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Outstanding customer service ! ! Holly was amazing !! Great communication attention to customers needs. Waiting time was very minimal. More

by r1dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Service is always timely. The waiting area has coffee, snacks, vending. and tv. Service reps are always polite and helpful. More

by napsweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Dennis Eakin Kia responded

Thank you for your review and for allowing us to be your service provider!

August 21, 2024

Kia provides excellent service for my Kia Telluride. Dennis Eakin Kia is always willing to provide the best care for my vehicle. More

by wanda1mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Dennis Eakin Kia responded

Hi Wanda, thank you for being such a loyal customer! We appreciate you taking the time to leave us a review.

August 20, 2024

everyone was professional, they kept me informed on the progress of the work being done and when it was completed Holly went over the work that was done. More

by wellswilliam86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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