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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
398 Reviews

398 Reviews of Dennis Eakin Kia - Service Center

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August 30, 2024

The agents and service staff is always cheerful during their delivery of services and inquiries. A lift was offered but not needed and a car wash service was provided for now or later use. More

by mrs.jilove49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Very professional and caring. Got me scheduled and taken care of in a timely manner. More

by tyzayj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I find the dealership always in such clean condition. And the service advisors can be welcoming. The average wait time for me is about 2 hours when getting my car serviced. Not bad at all. Plus snacks an More

by jesskayivy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Everyone is always so welcoming and always checking in the status oh your vehicle and giving you an update. More

by brittanie.martinez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I had an amazing experience at Dennis Eaken Kia in Killeen, TX, thanks to Holly Newberry! She was incredibly knowledgeable, attentive, and went above and beyond to ensure my car received the best serv More

by gracekholman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Harolyn did a wonderful job keeping me informed on issues with car and best options. More

by h9mbrw9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I am happy with the service they provided. They couldn't find an issue with my car but tried testing it out multiple times and even asked if I would go drive with them to replicate the sound. More

by mamat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Holly was more than helpful. I don't put that many miles on the Soul in the 6month period so she explained to me how to keep the service up to date. That was more than appreci More

by alwaysalice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

The service was excellent and the people were professional and friendly Thank you very much More

by jlerobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Lamp
August 26, 2024

I am very happy with your service department, will tell everyone. Thank you. Thank you. More

by gigiguidry
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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