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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
398 Reviews

398 Reviews of Dennis Eakin Kia - Service Center

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September 07, 2024

Our service personnel was awesome. Every question asked she was more than qualified to answer. We went over services that would be conducted and also identified services based on my ca More

by tamhatc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Service department was good for my oil change. Contact by phone needs some work. Left messages before on two separate occasions without a call back. In person experience has been good More

by heathafletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Friendly staff and quick service. Everything was explained to me and done in a timely manner. More

by brittanileinani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

The service was very professional and friendly I had no problems receiving service. Excellent job More

by jlerobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick lamp
September 07, 2024

Customer service was very helpful. I was kept informed about the process of the service. More

by woodywoods30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Customer service was great just the service as a while back as slow. Overall good though More

by nemjo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We're glad to hear you had a great experience with customer service at Dennis Eakin Kia. We understand that service speed is important, and we appreciate your input as we strive to improve. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Dennis Eakin Kia Team

September 06, 2024

Their service is excellent. Everyone takes good care of their customers and I are all friendly. More

by CARISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carley Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vanderbilt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

The inly dealership I will go to. James and Holly are always very nice. THANK YOU. More

by tashrod725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Dominic was very respectful. He even got my second vehicle serviced 2 days early. Great customer service. More

by vivina0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Very easy to see every car on the lot, and to get help with buying a car More

by melhay26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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