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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
401 Reviews

400 Reviews of Dennis Eakin Kia - Service Center

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September 29, 2024

Holly is always very attentive and making sure that I am comfortable during my wait. Holly ensures that I am always up to date on the progress of my vehicle and at the end of my service she always walks out More

by wanda1mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Took my Yukon that I bought from them in for an oil change and after services said they were complete we received our suv back three quarts low. Then when I called to discuss the issue was hung up on. More

by bradley white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand your concern regarding the oil change for your Yukon and the issues you've mentioned. We take these matters seriously at Dennis Eakin Kia, and we appreciate your feedback. Our team will work to address this internally so we can ensure this does not happen again. Sincerely, The Dennis Eakin Kia Team

September 28, 2024

I have had nothing less than excellent service from this dealership. I commend my service rep Holly, for always being "human". She has excellent people skills, and I sincerely hope that her superiors reco More

by mspettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Great service! !! Always goes over and beyond. The dealership should think about having a community event. More

by kanesha.l.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Excellent Customer Support and I never had any issues with the Kia Dealership. Highly recommend!!! More

by kpaugh88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Went in with questions concerning buyers service contract and car services and all was done politely and all questions were answered. More

by bgcentex
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Was a great experience was kept well informed. Advisor was amazing professional and friendly. Thanks so much for my service. Will be back More

by serenity2sin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Excellent service and very kind staff, I will definitely recommend to other coworkers to come to this location. More

by Devon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Chris Curry makes sure the service department is well run & customers are taken care of. More

by Ronnie Ault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Dennis Eakin Kia was very helpful with fixing the problem in my vehicle. They were very kind during my visit. More

by greendevin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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