Back

Dennis Eakin Kia - Service Center

Killeen, TX

4.7
388 Reviews

388 Reviews of Dennis Eakin Kia - Service Center

Sort by
November 19, 2024

Holly is amazing! I love this dealership! They are friendly and helpful everytime I come in for service. More

by benham.emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Willard was so very nice and kind to me during my visit. He is going to be my go to service guy I hope. More

by lexus4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Dennis Eakin Kia is always fast, friendly, and efficient. They took care of my service and quickly. I sat and waited on my car as its always done before I can even make it home. Their facility is so clean, a More

by lindseyzavoina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Dennis Eakin Kia is the best dealership I’ve ever dealt with when dealing with a dealership. The owners and the employees treat their patrons with the utmost respect. I’ve always been seen as a person, a V More

by TINALXNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Service was great and so friendly, made me feel very welcome. Hope to be able to keep doing business with them. More

by lexus4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Harolynn was amazing, one of the best service representatives we’ve ever worked with. She helped us with Lyft, and made the time go by while our car was being worked on. Only would think to come More

by kaylie.davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Been here for a long time. Have bought 3 cars here. Will always come back for a another one. Love it! More

by davidinho21
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

The Customer service representative that I had was awesome. The two ladies that worked with him talked about him when he was away. Thought that was unprofessional in front of customers. Then one of th More

by texas_56_stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique may go buy Dom
November 16, 2024

None, no true communication. Service was a joke, dealership is unpleasant to visit, and several others can agree. More

by daliajeronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your feedback. We understand your experience at Dennis Eakin Kia was not satisfactory, and we appreciate you bringing this to our attention. Your thoughts are important to us as we strive to improve our service. If you'd like to discuss your experience further, please feel free to reach out. We value your input and hope for the opportunity to address your concerns. Sincerely, The Dennis Eakin Kia Team

November 13, 2024

Great service and variety of choices. Convenient location and made me feel welcomed and appreciated More

by wheet1980
Recommend Dealer
Yes
Employees Worked With
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...