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Dennis Eakin Kia

Killeen, TX

4.8
778 Reviews
Call Dealership (254) 699-2909
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5200 E Central Texas Expy

Killeen, TX

76543

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778 Reviews of Dennis Eakin Kia

August 22, 2024

They always get me a service appointment within 1 day. Harolyn has been a great service advisor. More

by mi_icatchr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
Report | Print
August 22, 2024

Outstanding customer service ! ! Holly was amazing !! Great communication attention to customers needs. Waiting time was very minimal. More

by r1dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
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August 22, 2024

Dealership is very clean and the staff is very friendly. Price was less than quoted, which was a nice surprise. More

by stinatreellr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Lamp
Report | Print
Aug 22, 2024 -

Dennis Eakin Kia responded

We love to hear that! Thank you so much for your business and for taking the time to write us a review!

August 21, 2024

Kia provides excellent service for my Kia Telluride. Dennis Eakin Kia is always willing to provide the best care for my vehicle. More

by wanda1mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
Report | Print
Aug 22, 2024 -

Dennis Eakin Kia responded

Hi Wanda, thank you for being such a loyal customer! We appreciate you taking the time to leave us a review.

August 21, 2024

Service is always timely. The waiting area has coffee, snacks, vending. and tv. Service reps are always polite and helpful. More

by napsweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
Report | Print
Aug 22, 2024 -

Dennis Eakin Kia responded

Thank you for your review and for allowing us to be your service provider!

August 20, 2024

I was kept informed of progress and everyone was friendly. My service was completed quickly More

by kshanktx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
Report | Print
Aug 22, 2024 -

Dennis Eakin Kia responded

Thank you giving us the opportunity to service your vehicle! We so appreciate you taking the time to write us a review!

August 20, 2024

everyone was professional, they kept me informed on the progress of the work being done and when it was completed Holly went over the work that was done. More

by wellswilliam86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
Report | Print
August 19, 2024

Dennis Eakin Kia is the best Kia dealership I have ever had the pleasure of dealing with. That's why I have purchased 7 vehicles from them. More

by tanemcneely62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario, Jeff, and Latoya, Kellyanne Creviston, Joe Sannicolas, Holly Newberry, Terry Cameron, Marcus Smith, Harolyn Humphrey, Debi Fox, Chris Curry, Kenny Bonheim, Willard Derowitsch
Report | Print
Aug 22, 2024 -

Dennis Eakin Kia responded

Hi Ms. McNeely! Thank you so much for your loyalty throughout the years. We truly appreciate you!

August 18, 2024

Great customer service always willing to help you with whatever service you are needing with a friendly smile!!! More

by kourtney.fuqua1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
Report | Print
August 17, 2024

I was sold a vehicle that has been shutting down due to failure in the hybrid system . I contacted the salesman and they told me it would reset. Been have problems with the vehicle since I bought it. More

by leo.castromc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
LaShanda Wilson, Debi Fox
Report | Print
Aug 22, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We are disappointed to hear that you've been experiencing ongoing issues with your Hyundai Elantra hybrid vehicle, and we appreciate you bringing this to our attention. We strive for high standards at Dennis Eakin Kia, and we encourage you to reach out to us directly so we can work together to resolve this matter. Your satisfaction is important to us, and we want to ensure your vehicle is performing as it should. Sincerely, The Dennis Eakin Kia Team

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