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Dennis Eakin Kia

Killeen, TX

4.8
778 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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778 Reviews of Dennis Eakin Kia

August 31, 2024

Chris and the staff at Dennis Eakin Kia are some of the best people I have ever dealt with, I've owned a Kia for over 20 years and have always had great service from the service department to the sales for More

by ddavila731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron, Willard Derowitsch
August 31, 2024

They always are fast and reliable for service. The process of buying the car went smoothly. More

by lacilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellyanne Creviston, Joe Sannicolas, James Fulsom, Holly Newberry, Terry Cameron, Marcus Smith, Harolyn Humphrey, Debi Fox, Kenny Bonheim, Willard Derowitsch
August 31, 2024

GREAT DEALERSHIP BUT AFTER MAINTENANCE NOT REALLY GOOD WHEN APPOINTMENTS ARE MADE STILL TAKES TWO PLUS HOURS TO FINISH YOUR SERVICE MISSION More

by davis9463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellyanne Creviston, Joe Sannicolas, Holly Newberry, Terry Cameron, Harolyn Humphrey, Debi Fox, Chris Curry, Kenny Bonheim, Willard Derowitsch, Dom Lamp
Sep 03, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding your maintenance appointment at Dennis Eakin Kia. We understand that a long wait time can be frustrating and we are committed to improving our service efficiency. Please feel free to reach out to us directly if you would like to discuss this further. We value your business and hope to serve you better in the future. Sincerely, The Dennis Eakin Kia Team

August 30, 2024

The agents and service staff is always cheerful during their delivery of services and inquiries. A lift was offered but not needed and a car wash service was provided for now or later use. More

by mrs.jilove49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron, Harolyn Humphrey
August 30, 2024

Everyone is always so nice and willing to help. And very friendly. 10 out of 10. I definitely recommend More

by mayakamartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Chris Curry
August 29, 2024

Everyone is always so welcoming and always checking in the status oh your vehicle and giving you an update. More

by brittanie.martinez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
August 29, 2024

Awesome folks they actually made car buying a pleasure thank you so much ...a great bunch More

by womackmotors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Brown, Debi Fox
August 29, 2024

I am happy with the service they provided. They couldn't find an issue with my car but tried testing it out multiple times and even asked if I would go drive with them to replicate the sound. More

by mamat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron, Dom Lamp
August 29, 2024

I find the dealership always in such clean condition. And the service advisors can be welcoming. The average wait time for me is about 2 hours when getting my car serviced. Not bad at all. Plus snacks an More

by jesskayivy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron, Harolyn Humphrey, Dom Lamp
August 29, 2024

Very professional and caring. Got me scheduled and taken care of in a timely manner. More

by tyzayj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
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