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Dennis Eakin Kia

Killeen, TX

4.8
778 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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778 Reviews of Dennis Eakin Kia

September 09, 2024

Dennis Eakin KIA is Excellence in all facets from the quality of automobiles to the Sales Staff and of course, the Top-Notch Service Personnel. Chris and his Staff walk you through the process with ease, More

by nc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Terry Cameron, Debi Fox, Chris Curry, Willard Derowitsch
September 09, 2024

Harolyn was so very helpful, she exhibits excellent customer service and truly made me feel like a valuable customer. I thought I was going to be stuck waiting around all day, but I was so grateful tha More

by desirae.clark
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
September 09, 2024

Great Dealership with excellent customer service. Harolyn always takes care of me and my vehicles, and we appreciate her. More

by SAWAGGS254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
September 09, 2024

Friendly staff, wish the wait time was not too long. Hope to get updates on my vehicle but I had to keep checking in on it. Waited for 4 hours. More

by zamora.keisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
Sep 11, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We appreciate your kind words about our friendly staff at Dennis Eakin Kia. We understand that a long wait time can be frustrating, and we value your patience. We are continuously working on improving our communication regarding updates on vehicles. If you have any further concerns or need assistance, please feel free to reach out to us directly. We hope to serve you better in the future! Sincerely, The Dennis Eakin Kia Team

September 09, 2024

The staff was very nice! They were able to answer all the questions I had. More

by issiahjones35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
September 07, 2024

Service department was good for my oil change. Contact by phone needs some work. Left messages before on two separate occasions without a call back. In person experience has been good More

by heathafletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Chris Curry
September 07, 2024

Friendly staff and quick service. Everything was explained to me and done in a timely manner. More

by brittanileinani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Lamp
September 07, 2024

The service was very professional and friendly I had no problems receiving service. Excellent job More

by jlerobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick lamp
September 07, 2024

Customer service was very helpful. I was kept informed about the process of the service. More

by woodywoods30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
September 07, 2024

Our service personnel was awesome. Every question asked she was more than qualified to answer. We went over services that would be conducted and also identified services based on my ca More

by tamhatc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
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