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Dennis Eakin Kia

Killeen, TX

4.8
778 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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778 Reviews of Dennis Eakin Kia

December 16, 2024

Awesome very good experience with Kia service Dept! Roe was very kind and quick with the service we received More

by nussenbaum2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
December 16, 2024

Very responsive, flexible, and reasonable. Helped guide me through the process of purchasing/financing in Texas. More

by TatRay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaShanda Wilson, James Fulsom, Marcus Smith
December 16, 2024

Harolyn was wonderful! She was honest and forthright regarding services NEEDED, and did not try to push unnecessary services. She is friendly and welcoming — it was an over More

by MELISSADOOHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
December 14, 2024

Harolyn was very informative and kind. She kept me updated on everything. She told me step by step what would happen first. And that in itself made me very comfortable. More

by Sadeyes1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey, Chris Curry
December 13, 2024

Harolyn is amazing! She ensured my Telluride received a much needed service. Prior to that, I was only given oil changes, when my 20k service was actually due. My Tellur More

by tanemcneely62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
December 12, 2024

Was able to get an appointment the next day. Didn’t charge me for the service. Only negative was it took over an hour would of been nice to have an update at one hour wait time More

by tdvaughan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Lamp
December 11, 2024

The car wasn’t reset after maintenance, sticker wasn’t changed. Gas tank still broken. More

by cbrittany192005
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry, Chris Curry
Dec 12, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We understand your concerns regarding the maintenance services you received at Dennis Eakin Kia, particularly regarding the gas tank. We appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can address these matters and ensure your vehicle is fully operational. Your satisfaction is important to us. Sincerely, The Dennis Eakin Kia Team

December 11, 2024

Excellent service, faster than other dealerships. Very friendly, keeps you informed of the progress of the service being done. More

by caringhands2shuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curry
December 10, 2024

Holley is extremely caring and committed to ensuring that the needs of the customers remain her top priority More

by sherrinastewart6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
December 10, 2024

Excellent service and car choices. Kia has really improved their cars! I love the safety features my car offers! More

by wheet1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Willard Derowitsch, Dom Lamp
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