Dennis Eakin Kia

Excellent Customer Service from the Service department The service department was excellent, timely schedule, I was kept informed during my repair. All parts and materials were in stock, vehicle was comple The service department was excellent, timely schedule, I was kept informed during my repair. All parts and materials were in stock, vehicle was complete as reported More

Billy is awesome From the moment that I began to look into owning a mini van, Dennis Eakins KIA were on top of there game. They found me what I was looking for. As w From the moment that I began to look into owning a mini van, Dennis Eakins KIA were on top of there game. They found me what I was looking for. As well in the price range I needed. Billy has been there the whole step of the way, helping me with some warranty issues. Thank you Billy for all your help. More

Service was great. Great service in a timely manner. Desi is always fantastic and upbeat. Spoke to my salesman, Anthony and finance lady Debi. They are always friendly. Great service in a timely manner. Desi is always fantastic and upbeat. Spoke to my salesman, Anthony and finance lady Debi. They are always friendly. More

Good Experience Quick and friendly service, after test driving the vehicle I liked, my sales and finance representative, helped me get in the vehicle within a few hou Quick and friendly service, after test driving the vehicle I liked, my sales and finance representative, helped me get in the vehicle within a few hours; making the process very smooth. More

Excellent My person had such an excellent attitude toward helping me, I hope I get him all the time. I can't think of his name . But I will remember his face! My person had such an excellent attitude toward helping me, I hope I get him all the time. I can't think of his name . But I will remember his face! More

Great I was in and out in the time frame I was told. Very pleased with the service. Made an appointment to have oil change done I was in and out in the time frame I was told. Very pleased with the service. Made an appointment to have oil change done More

Recall alert fixed Called for a recall on my vehicle. They were able to see me right away, the time expected for the fix was 1 hr I was only there for 35 minutes before Called for a recall on my vehicle. They were able to see me right away, the time expected for the fix was 1 hr I was only there for 35 minutes before it was completed. They also provided me with a complementary multi point inspection. The receptions was great and very friendly even walked me to my car. More

Disappointed I purchased a 2014 Kia Sorento on April 13, 2019 from this dealership. Drove from TX to TN and noticed the brakes were weird. Took the car to the Kia I purchased a 2014 Kia Sorento on April 13, 2019 from this dealership. Drove from TX to TN and noticed the brakes were weird. Took the car to the Kia dealership in Kingsport, TN for them to tell me that it's too dangerous for me to even drive and it's going to cost me about $1000 for all new brakes, caliper and roters (sp?) & an alignment. Thanks Dennis Eakin Kia for putting my life in danger. This car should have been been inspected. I even told the salesperson Karl that it needed an alignment and nothing was done. All he cared about was making the sale, not the safety and welfare of the customer Thanks a lot!! More

Excellent customer service I enjoy the customer service which is what keeps me bringing my Ford back,. Desi Prosser is an excellent person and always makes me and my wife feel l I enjoy the customer service which is what keeps me bringing my Ford back,. Desi Prosser is an excellent person and always makes me and my wife feel like not only as valued customers but as good friends. To me that speaks volumes over other companies. More

Excellence in sale and service Anthony and Chris made the buying painless and transparent. Explained what I wanted and they took care of all the details. Only had to sign and drive Anthony and Chris made the buying painless and transparent. Explained what I wanted and they took care of all the details. Only had to sign and drive away. Thank you Kimberly for have a great crew with excellent customer service. More