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Dennis Eakin Kia

Killeen, TX

4.7
738 Reviews
Dennis Eakin Kia in Killeen, TX, is proud to be an automotive leader in our area. We are Veteran owned and pride ourselves on giving back to our community. Since opening our doors as one of the very first Kia dealers in the country, Dennis Eakin Kia has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Dennis Eakin Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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5200 E Central Texas Expy

Killeen, TX

76543

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Showing 738 reviews

August 17, 2024

This was by far the worst buying experience that I ever had! Especially, being a repeat customer. More

by melaniemason2003
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaShanda Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bonheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your thoughts with us, Melanie. We are disappointed to hear that your recent experience at Dennis Eakin Kia did not meet your expectations, especially as a repeat customer. Your feedback is important to us, and we would like to address your concerns. Please feel free to reach out to us directly so we can discuss this further and work towards a solution. Thank you for your input. Sincerely, The Dennis Eakin Kia Team

August 17, 2024

I did not meet Holly Newberry. I worked with Caitlyn Vernon who was excellent. She was friendly and helpful. I never felt pressure from her. This was probably the easiest car buyin More

by BELLADEZONA
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn Vernon
August 17, 2024

It’s a welcoming place. The staff there are very knowledgeable and makes you feel like your amongst family. More

by DBarkes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 17, 2024

Oil change was quick but forgot to put the cap back on, which in turn made the car smell of oil and gas. More

by timm.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Lamp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
Aug 20, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience. We understand your concerns about the oil cap being left off after your oil change at Dennis Eakin Kia. We appreciate your feedback and want to ensure that we maintain our standards of service. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. Sincerely, The Dennis Eakin Kia Team

August 17, 2024

Dom was great, accurate, knowledgeable and great customer service. Service department did great job happy with service More

by evetzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Fast service with courteous staff. Harolyn was very professional and advised me of all services performed on my vehicle. Thanks Kia More

by syrettagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 16, 2024

Excellent communication. Fast service. Harolyn was quick to grab me a Lyft and kept me updated throughout. Vehicle was ready 7 hours before I expected. More

by andyloveslori2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 16, 2024

I bought my first Kia, a Sportage, from Dennis Eakin in 1995. Why a Sportage? Well that's all they sold, because it was the only type of Kia back then. So, I've continued to own multiple Kias over the yea More

by gmcniesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

My service advisor was very helpful, polite, and reliable. She made sure that I knew what was covered in my warranty. More

by lvsimmons4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Holly is fantastic to work with. She communicates exactly where my vehicle is in the service process and has gone above and beyond to help me. More

by tasia.carpenter23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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