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Dennis Eakin Kia
Killeen, TX
729 Reviews
Dennis Eakin Kia in Killeen, TX, is proud to be an automotive leader in our area. We are Veteran owned and pride ourselves on giving back to our community. Since opening our doors as one of the very first Kia dealers in the country, Dennis Eakin Kia has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Dennis Eakin Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 729 reviews
August 31, 2024
Terry cost me over an additional 800 dollars in rental car fees because he would not return my vehicle to me. Then 17 days later with no change to the vehicle he allowed it. They did give a partial discou car fees because he would not return my vehicle to me. Then 17 days later with no change to the vehicle he allowed it. They did give a partial discount, but not enough to cover the fees they caused. Additionally, part of what was covered in the insurance adjuster’s notes was a 200 dollar detailing which was not done. Terry told me it was the insurance company’s fault and they owed me 200 dollars. After I contacted my insurance Terry agreed it was his and his team’s mistake, and would not refund my money that same day even though I had not left the lot. He was supposed to mail me a check which has not arrived over a month later. Tldr, Dennis Eakin Kia cost me over 500 dollars in fees, and services that they said they performed and did not. The detailing issue very much feels like a scam. More
by J
Verified CustomerEmployees Worked With
August 31, 2024
He was a nice and pleasant person, check in on me and asked if I was being helped. asked if I was being helped. More
by esteralford
Employees Worked With
August 31, 2024
Showed up for an “appointment” for a recall repair to be told it would take a few hours to replace a fuse! Got home within 10 minutes just to get a call saying my car was ready. Work was done but it caused told it would take a few hours to replace a fuse! Got home within 10 minutes just to get a call saying my car was ready. Work was done but it caused a new issue with my headlights going in and out whenever they want to. Let the dealership know and it was going to be another week before they could get me back in. More
by shay5192000
Employees Worked With
August 30, 2024
The agents and service staff is always cheerful during their delivery of services and inquiries. A lift was offered but not needed and a car wash service was provided for now or later use. their delivery of services and inquiries. A lift was offered but not needed and a car wash service was provided for now or later use. More
by mrs.jilove49
August 30, 2024
Everyone is always so nice and willing to help. And very friendly. 10 out of 10. I definitely recommend And very friendly. 10 out of 10. I definitely recommend More
by mayakamartin
August 29, 2024
I find the dealership always in such clean condition. And the service advisors can be welcoming. The average wait time for me is about 2 hours when getting my car serviced. Not bad at all. Plus snacks an And the service advisors can be welcoming. The average wait time for me is about 2 hours when getting my car serviced. Not bad at all. Plus snacks and drinks available for us customers. Nice touch ! More
by jesskayivy
August 29, 2024
Everyone is always so welcoming and always checking in the status oh your vehicle and giving you an update. the status oh your vehicle and giving you an update. More
by brittanie.martinez92
Employees Worked With
August 29, 2024
I had an amazing experience at Dennis Eaken Kia in Killeen, TX, thanks to Holly Newberry! She was incredibly knowledgeable, attentive, and went above and beyond to ensure my car received the best serv Killeen, TX, thanks to Holly Newberry! She was incredibly knowledgeable, attentive, and went above and beyond to ensure my car received the best service. Holly kept me informed throughout the process and made me feel valued as a customer. I highly recommend Denis Eaken Kia and Holly for anyone looking for exceptional service. I will definitely be returning for all my future needs! More
by gracekholman
