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Dennis Eakin Kia
Killeen, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Holly explained everything that I needed to know. She did her job very well and is very knowledgeable at it. She did her job very well and is very knowledgeable at it. More
Communication was poor. I had to initiate communication with the service department and was given multiple timelines for return calls that were not adhered to. After having I had to initiate communication with the service department and was given multiple timelines for return calls that were not adhered to. After having my vehicle all day, I needed to pick my vehicle up to get my children to their soccer games. I was told a Lyft was 7 minutes away and to wait outside of my place of business to be picked up. 35 minutes later, I called the service department once again and within 30 seconds of that phone call, I received multiple text messages from Lyft that my ride was approximately 7 minutes away (at the time of my follow-up phone call, leading me to believe they forgot to order the Lyft initially). I ended up having a co-worker bring me to the dealership as I did not have time at that point to wait for the Lyft. Two of three of my concerns (engine tapping and entertainment center glitching) were not fixed. More
I am impressed with all the staff who assisted in my SPORTAGE take home experience! SPORTAGE take home experience! More
Quick to get our vehicle in for service and stayed in touch with us during the process. touch with us during the process. More
Far better service experience than I would get at a competing dealer. Service staff was extremely accommodating, and service was completed much faster than I was even expecting! competing dealer. Service staff was extremely accommodating, and service was completed much faster than I was even expecting! More
Harolyn was very nice and welcoming. She always assist me whenever I have to come to the dealership and I enjoy her service. She always assist me whenever I have to come to the dealership and I enjoy her service. More
Always attends me with a smile. Quickly ordered the missing parts of my one year old car that flew away while driving. Quickly ordered the missing parts of my one year old car that flew away while driving. More
Harolyn was very friendly and knowledgeable. Great service. I live out of town and didn't have anyone that could pick me up while recalls were being addressed so an uber was furnished to and f Great service. I live out of town and didn't have anyone that could pick me up while recalls were being addressed so an uber was furnished to and from dealership. Really appreciated that service. And I love my KIA! More
Holly Newberry was nothing less than professional start to finish. Completely satisfied, exceptional service overall. to finish. Completely satisfied, exceptional service overall. More