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Dennis Eakin Kia

Killeen, TX

4.7
738 Reviews
Dennis Eakin Kia in Killeen, TX, is proud to be an automotive leader in our area. We are Veteran owned and pride ourselves on giving back to our community. Since opening our doors as one of the very first Kia dealers in the country, Dennis Eakin Kia has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Dennis Eakin Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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5200 E Central Texas Expy

Killeen, TX

76543

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Showing 738 reviews

September 27, 2024

I Felt like just a number. No above and beyond service. Lunchtime just a customer More

by laura.aguillon
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
Sep 30, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us, Laura. We appreciate your feedback regarding your visit to Dennis Eakin Kia. We strive to provide personalized and exceptional service to all our customers. Your concerns are important to us, and we encourage you to reach out directly so we can address your experience further. Thank you for your time, and we hope to improve your experience in the future. Sincerely, The Dennis Eakin Kia Team

September 27, 2024

I was about 10 mins late for my appt. I live 30 mins away and under estimated my arrival time. Upon getting there I wasn’t sure WHERE to go but figured it out…this took me another 5 min More

by denise.patterson66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand how important clear communication and a warm welcome are when visiting Dennis Eakin Kia. We strive to create a positive environment for our customers, and we regret to hear that you didn't feel valued during your visit. If you have any additional concerns or would like to discuss this further, please feel free to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Sincerely, The Dennis Eakin Kia Team

September 27, 2024

Excellent Customer Support and I never had any issues with the Kia Dealership. Highly recommend!!! More

by kpaugh88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
September 27, 2024

Was a great experience was kept well informed. Advisor was amazing professional and friendly. Thanks so much for my service. Will be back More

by serenity2sin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Recall and repair work was completed within the timeframe they said it would. Holly was responsive to my questions and wasn’t work with. More

by tdvaughan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
September 26, 2024

Always a great experience. Chris was the person who took my call and got me in asap. Terry helped me when I went in. He was very knowledgeable and made sure I understood everyt More

by mrs.bjsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Denis Eakin is without a doubt the greatest dealership in all of Texas they know there stuff. More

by cdukich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bonheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
September 25, 2024

Wonderful sales experience, the staff are super people who care about their clients and the products they sell. More

by Eddie Blue Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
September 25, 2024

Thank you for always getting me in for service, even though i don't use the appointment due to my work schedule. But you all take care of The Grey Ghost. More

by murphyaj4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
September 24, 2024

It was a great experience. Holly was extremely helpful courteous and professional. The place was clean. More

by seffarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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