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Dennis Eakin Kia

Killeen, TX

4.7
738 Reviews
Dennis Eakin Kia in Killeen, TX, is proud to be an automotive leader in our area. We are Veteran owned and pride ourselves on giving back to our community. Since opening our doors as one of the very first Kia dealers in the country, Dennis Eakin Kia has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Dennis Eakin Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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5200 E Central Texas Expy

Killeen, TX

76543

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Showing 738 reviews

October 07, 2024

Very clean and everyone has excellent communication skills and very helpful and knowledgeable and kind More

by brandy4092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
October 07, 2024

I have been coming to this dealership for a while now, and have never had a problem. Always great customer service & a great experience! More

by ladyb.sauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
October 07, 2024

I said I would recommend this dealer for service but there are a lot of things that they need to overcome as a business. I made an appointment to drop my car off to be worked on during the week. The More

by k.powers30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us understand where we can improve at Dennis Eakin Kia. We understand your concerns regarding the communication about your vehicle's service and the mishaps during your pickup. Your insights regarding the issues you faced, especially with alignment scheduling and key management, are valuable for us to enhance our service. We encourage you to reach out to us directly so we can address your concerns more thoroughly and ensure a better experience in the future. Thank you again for your recommendations and for giving us the opportunity to serve you. Sincerely, The Dennis Eakin Kia Team

October 07, 2024

HORRIBLE EXPERIENCE ! would not recommend to anyone in the Killeen / HH Area . Poor service never again More

by driadoll7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie John
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Lamp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Butts
Oct 09, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We understand that your experience at Dennis Eakin Kia did not meet your expectations, and we appreciate you bringing this to our attention. We strive to provide excellent service, and your insights are valuable for us to improve. If you're open to discussing this further, please feel free to reach out to us directly. Sincerely, The Dennis Eakin Kia Team

October 06, 2024

Great customer service, very attentive to my needs, listened to my requests, and made sure I was taken great care of. More

by Suzane A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James , Harolyn Humphrey
October 06, 2024

Holly was very friendly and answered all of my questions without being annoyed or in a hurry. I have leased 2 vehicles from Dennis Eakin and they have always been very nice and approachable. More

by lbrown24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Holly was very helpful I had to have my car because I had a meeting I had to go to. She made sure I was out of there in plenty of time to get to the meeting. My car was parked in a place between two other ca More

by lindah844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Awesome dealer I'm very thankful for Holly and all our tremendous help everything was taken care of promptly. More

by ttigger777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harolyn Humphrey
October 05, 2024

Everyone was very professional and made sure all of my needs and concerns were met. Harylon went above and beyond to insure my vehicle was washed. More

by danny_brooks5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
October 05, 2024

Debi and James are very courteous, professional, and amazing to work with. This is my second experience with them and I will definitely be back in the future More

by Cookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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