Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dennis Dillon Mazda
Boise, ID
49 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 49 reviews
July 28, 2013
Don't even think about trying a trade in here. I have a 2006 scion avg trade in of 5800, they offered me 3120 and wanted 2500 more down. Its really a rip off and total insult to anyone's intelligen have a 2006 scion avg trade in of 5800, they offered me 3120 and wanted 2500 more down. Its really a rip off and total insult to anyone's intelligence. Worst I have ever seen for trade. More
by edkopp56
Employees Worked With
jeff?
December 19, 2012
I called this dealership due to the fact i was looking to buy a brand new jeep. Jeep offers $500.00 to veterans and they had a jeep priced right so i was interested. I was told in order for me to qualify for buy a brand new jeep. Jeep offers $500.00 to veterans and they had a jeep priced right so i was interested. I was told in order for me to qualify for the sales price i either had to be a 20 year veteran retired, active duty or a real estate agent. I was told that i didnt qualify due to my status of only being a diabled veteran. I feel I paid my dues and served 4 years and got injured while on duty before i got discharged. I did try to reup for another four but was denied due to my disabilty I suffered while in. I guess serving and being injured while on duty isnt good enough to qualify for the discount. I ended up going to the jeep dealership over at Edmark super center and they not only gave me the discount but also thanked me for my service to the country! I will NEVER go to Dennis Dillon again and will tell as many people about how rude they were to me and how apparently they dont think being injured while on active duty is reason enough to qualify for the discount while other dealerships do! Shame on you Dennis Dillon dealership! It is because of ALL veterans that we have our freedom in this country! More
by markpa
Employees Worked With
manager
November 15, 2011
I have had great relationship with their service department. They truly listen and try to help solve the problems with my car. they also helped me repair my 04 sebring at a very trying time in my l department. They truly listen and try to help solve the problems with my car. they also helped me repair my 04 sebring at a very trying time in my life More
by grumpynorm
Employees Worked With
larry
November 10, 2011
We do not live in Idaho so we were working closely with a salesman named Bill Schultz to make sure the truck we were interested in was exactly what we wanted. Bill stated he would drive the truck and text us salesman named Bill Schultz to make sure the truck we were interested in was exactly what we wanted. Bill stated he would drive the truck and text us that it was getting for mileage. Bill texted 18 mpg in the city and 24mpg with the wind. He mentioned several other things but the text was too long to rewrite here in this complaint. We also asked him to do a complete inspection of the inside and outside and tell us what the flaws are on the truck. Bill advised my husband that the truck was completely clean with no flaws, as a matter of fact he said “it is the nicest truck I have seen in the area.” We reviewed multiple pictures online and did not see any defects. After all that we finally flew to Idaho. The truck we were shown when we got there was not what Bill and the dealership represented. The mileage was 16 mpg freeway and the exterior did not have one place on it that was not scratched, dented or replaced. The tailgate had been replaced and a cheap after market paint job with fish eyes was the finish. The passenger tail light was broken and the truck looked like it had just come in from an extended hunting trip through the brush. The pictures online were low resolution and hid the flaws on the truck. Mountain Home Auto Ranch offered a travel voucher however once we got there they stated they were not going to give us a voucher because it was not their fault that we did not like their truck. They agreed to drive us back to the airport, (how kind) and on the way back to the airport the engine started to shimmy and almost died at the red light. They misrepresented the vehicle and we were stuck in Boise with no flights home or travel compensation as promised. Mountain Home Auto Ranch should be responsible for our out of pocket expenses...it was NOT that we did just "did not like" their car, as they stated, they were completely dishonest. The truck we saw when we arrived is not what they said during multiple phone calls. We lost a lot of money on this verbal deal and Mountain Home Auto Ranch would not take any responsibility, honor their voucher and for that matter was not even remorseful or nice after everything we went through due to their dishonesty. These immoral business practices should be illegal. DO NOT take your business to Mountain Home Auto Ranch, tell you friends and family and save them money and time. I am sitting in a hotel room with no flights available and I want to get home to my family. I bet the owner of Mountain Home is home with his family tonight. ***FYI Dennis Dillon is the same family that owns Mountain Home Auto Ranch*** More
by dpowell01
Employees Worked With
Bill Schultz and the"men" behind the glass
February 12, 2011
We had the great opportunity to meet TIM WURTZ at Dennis Dillon car dealership. We bought a 2007 Honda Odyssey and it is exactly what we had been looking for. We had gone to other dealerships and we were s Dillon car dealership. We bought a 2007 Honda Odyssey and it is exactly what we had been looking for. We had gone to other dealerships and we were so impressed with Tim. He was such a pleasure to talk with and did everything he could to make our car buying experience the best! He was very patient with us, and at no time did we feel pressured or uncomfortable when talking with Tim. He knew we had a certain budget we needed to stay in and he knew what car we wanted and helped us get a great deal, thank you so much Tim for everything. We will definitely be referring our family, friends, co-workers, etc. to go see Tim Wurtz at Dennis Dillion when they are ready to buy a vehicle. We will be visiting Dennis Dillion and Tim in the future when we are ready to buy again! More
by Momof5grtkds
Employees Worked With
Tim Wurtz
August 23, 2010
Bob made the experience very simple and made us feel comfortable with our purchase. We had looked on Auto Trader and knew which car we were interested in. Bob took us to the car and showed us the car comfortable with our purchase. We had looked on Auto Trader and knew which car we were interested in. Bob took us to the car and showed us the car fax. He was very thorough and a pleasure to deal with. More
by JGBegin
Employees Worked With
Bob
May 23, 2010
This was my first vehicle purchase and after a horrible experience at Lithia Ford I was pleased to meet Jakob Jones. I was honest with him and he was honest with me. He respected my wishes, he knew when to experience at Lithia Ford I was pleased to meet Jakob Jones. I was honest with him and he was honest with me. He respected my wishes, he knew when to be pushy and when enough was enough. I appreciated his kindness, patience, and he answered all my questions. I highly recommend him for any future purchases with Dennis Dillon. When he showed me the Nissan Altima I fell in love and am so happy with my purchase. Thanks Jakob! :) More
by willic99
Employees Worked With
Jakob Jones
March 28, 2010
I was in the market for a new Nissan Murano and went to Dennis Dillon Nissan because a friend told me that they had the best price in town. I had a great experience from start to finish. I was greeted pr Dennis Dillon Nissan because a friend told me that they had the best price in town. I had a great experience from start to finish. I was greeted promptly and was treated professionally. My salesmen, Scott, knew the Nissan product very well and showed me the PERFECT Nissan Murano I was looking for. The negotiation process was very easy as they had a great price. I feel I got a very fair value for my trade and great financing also. One of the managers, Bruce, came down and made sure everything was good, I assured him it was. Great price, great deal, fantastic car. Thanks everyone. More
by jackie1224
Employees Worked With
Bruce and Scott
March 25, 2010
Salesperson(Arron) followed up and kept in contact with me during the process,he is friendly easy to talk to good customer svc skills. I am pleased with the deal, and how fast it went once I decided. No ga me during the process,he is friendly easy to talk to good customer svc skills. I am pleased with the deal, and how fast it went once I decided. No games played with numbers straight forward and honest that was great. More
by rrodrigu
Employees Worked With
Arron Crawford
December 02, 2009
This is the 6th vehicle that I have bought over the years from Dennis Dillon. I have many options to go and buy a car and I choose Dennis Dillon because the are the best to deal with. I will be back in a co from Dennis Dillon. I have many options to go and buy a car and I choose Dennis Dillon because the are the best to deal with. I will be back in a couple of years for a 7th vehicle. I highly recommend them to anyone. Ask for Dorothy she will treat you right. More
by jknoll
Employees Worked With
Dorothy Shook
