Deluxe Auto Sales

Great Customer Service Victor was outstanding! Couldn't have asked for a better rep to help me with the whole process would definitely recommend for anyone that needs a car Victor was outstanding! Couldn't have asked for a better rep to help me with the whole process would definitely recommend for anyone that needs a car More

Una exelente experiencia Puedo decir que tuve una exelente experiencia al comprar mi auto en Deluxe dealer tuve la suerte de ser atendida por el sr.Victor Valentin una persona Puedo decir que tuve una exelente experiencia al comprar mi auto en Deluxe dealer tuve la suerte de ser atendida por el sr.Victor Valentin una persona muy agradable y muy professional Y lo mejor de todo me gusto mucho la dedicacion en cuanto a su trabajo y la atencion que mantuvo mientras estuve alli realizando mi compra puedo decir que me ayudo mucho a que me sintiera comoda y muy satisfecha en cuando a la compra de mi auto por eso recomiendo 100% la compra de autos en DELUXE DEALER con el sr. Victor Valentin . More

The way car buying business should be performed The team at Deluxe truly provide professional and passionate buying experience, they were quick to answer any and all questions, fast processing I hig The team at Deluxe truly provide professional and passionate buying experience, they were quick to answer any and all questions, fast processing I highly recommend anyone that loves cars as I do, visit Deluxe. They have a life long customer with me and my family. Thank you again team. More

Great dealership and experience employee victor I've been to deluxe auto twice for myself with the same sales man named victor. Hes such a great guy to do business with. I've also sent friends to hi I've been to deluxe auto twice for myself with the same sales man named victor. Hes such a great guy to do business with. I've also sent friends to him who also loved how he works. He gives great details on anything I've asked and I cant wait to go back and get another car from him More

victor Victor was awesome worked past his hours roll of work and didn’t leave till we were on our way helped us the best of his knowledge I would recommends Victor was awesome worked past his hours roll of work and didn’t leave till we were on our way helped us the best of his knowledge I would recommends him and his dealership to anyone in need aid a good reliable car at an excellent prices More

Poor services and false promises I will never recommend anyone to go and buy a vehicle there. They lies to you about the Referral rewards. I referral 3 times and i never got anythi I will never recommend anyone to go and buy a vehicle there. They lies to you about the Referral rewards. I referral 3 times and i never got anything and plus charles promise me tires and brakes replacements for the vehicle i was purchasing and everything time that i called its was always a "i will call you back". Thats a great way to retain customer. More

Out of state customers beware This is an out of state review. We found a car on their site that was reasonably priced. Maybe too good to be true even. We contacted the dealership This is an out of state review. We found a car on their site that was reasonably priced. Maybe too good to be true even. We contacted the dealership after submitting a request form through their website about the car as well as a 2nd car they had on their lot. Later that night we received an email from Jessica who wanted us to call her. My fiance spoke with Jessica the next day and she walked her through the process. After emailing us a credit application and informing us that we'd be turned over to Peter Jimenez, we started the game. Jessica assured us that they'd take a look at day since there was still plenty of time in their work day and since we were out of state, we wanted to find out about the car. Nothing. The next day, our hopes turned up because the car was everything we've been looking for minus the color, we went to look at it on their site to show our kids. The listing is gone. Ok? Maybe they're holding it for us. This could be good news right? We waiting until two hours after opening and called. The receptionist transferred me to Peter, who was polite in telling me he was with another customer at that time and would call me back. Fair enough. 4 hours go back. I decide to check in. The receptionist says that he's with another customer. Apparently I'm not good enough for their time. That's ok. I can wait. Then I got to thinking, did they sell the car and didn't even want to give me the respect to call me and say so? So I get my friend to call them and inquire about the car as it's still popping up in ads on websites despite being off their site. I had the stock # and had him reference it so we knew it was legit. The car was sold. Right out from under our noses. My credit application is in there for this car and it was sold right out from under me. Moral of the story is that out of state customers be careful. You aren't important. They're SOOOOO busy with local customers that unless you show up in person, you aren't valued. My salesperson Peter Jimenez couldn't spare 5 minutes in his day to touch base with us even though we stressed how much we wanted the car. I had cash ready to help with any financial bumps that would have stopped us and all. But no. I'm not worth the time for Peter Jimenez or his manager. When I called back to speak to a manager to cancel the whole then, the receptionist transferred me back to Jessica. That poor woman. She definitely does her job well. She was kind, understanding, and easy to reach. But once you're told "I'll transfer you to the main building", good luck. Furthermore, I had ample time waiting for Peter Jimenez's call, so I read reviews on all the sites I could find and it seems if this scenario happens, you're going to be treated like crap. Reviews in excess also state that cars seem to develop massive issues weeks after being purchased from Deluxe Auto Sales and that if you have to do out of state registrations and such, they get upset because it's wasting their time. Summary: Do not be from out of state Do not have a car that you want to trade in Be wary of "Too good to be true" prices Do not get Peter Jimenez as a sales person DO be a resident of New Jersey and used to horrible customer service More