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2,464 Reviews of Gettel Toyota Ocala - Service Center
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April 19, 2025
Cassie, my service writer, was wonderful! She made my vehicle’s repair go very smooth. I had to leave it there, which I wasn’t expecting, but she made all the arrangements for me to get back She made my vehicle’s repair go very smooth. I had to leave it there, which I wasn’t expecting, but she made all the arrangements for me to get back home & my ride to Enterprise the next morning. She kept me informed the whole time. Thank you! More
by Kris P
Employees Worked With
Cassie Ingraham
April 19, 2025
All people I encountered were very polite and helpful. Cassie facilitated my service and was amazing. Organized, competent, and kept me informed of everything. I had to leave my car overnight and she made Cassie facilitated my service and was amazing. Organized, competent, and kept me informed of everything. I had to leave my car overnight and she made all the arrangements with Enterprise. The entire service experience was professional and seamless. Thank you! More
by Virginia
Employees Worked With
Cassie
March 21, 2025
Thank you Heather Fornino for an amazing customer service experience. I absolutely love your personality and your expertise. Thank you making my day. I would recommend you to my friends and Family. experience. I absolutely love your personality and your expertise. Thank you making my day. I would recommend you to my friends and Family. More
by Patti
Employees Worked With
Heather Fornino
February 13, 2025
Purchased a lifetime battery from the supposedly trusted Ocala Getter Toyota dealership, 23 months later Toyota would not honor the warranty. told me it was the warranty that could reimburse or change the b Ocala Getter Toyota dealership, 23 months later Toyota would not honor the warranty. told me it was the warranty that could reimburse or change the battery, not the dealership where I purchased the battery . I’m looking at Elder abuse here Service manager just looked at me and said it’s my problem More
by johngordonjgordon
Employees Worked With
Service manager, Ocala location
January 24, 2025
More than pleased with Cirri, she’s very professional and knowledgeable. We gave the rating of 4 stars which had nothing to do with her. Very disappointed upon check out when paying with a credit card. 3% knowledgeable. We gave the rating of 4 stars which had nothing to do with her. Very disappointed upon check out when paying with a credit card. 3% added to our already expensive bill added an additional $50. Isn’t that the cost of doing business? More
by dgsheller
Employees Worked With
Cirri
January 03, 2025
I brought my car almost 2 months ago & my check engine light came on 2 days after purchasing. Toyota says they can’t do anything about it because my car is under warranty at Hyundai BUT. I purchased a new light came on 2 days after purchasing. Toyota says they can’t do anything about it because my car is under warranty at Hyundai BUT. I purchased a new warranty from Toyota when I brought my car. The service department had my car all day they never called me & told me they couldn’t fix my car until I called them. More
by DAVISQUINTERA
Verified CustomerEmployees Worked With
Alec
