Deluca Toyota
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I recently had encounters with Scott #8271, and Nathan #6910 regarding service on my 4 Runner. I wasn't very happy because it took multiple trips to the service dept. to eventually find and repair the p #6910 regarding service on my 4 Runner. I wasn't very happy because it took multiple trips to the service dept. to eventually find and repair the problem. However, because of the business ethic, professionalism, and great attitudes of these 2 young men, I am very happy with Deluca Toyota. They both went the extra mile to assure that I was satisfied with the outcome. Kudos to both of these men. Deluca Toyota is lucky to have such exceptional employees. Thank you! Jo Cummings More
I have owned cars for 42 years but have never owned a Toyota I had my Lexus serviced @ Deluca Toyota and it was the most pleasant experience I've had @ a dealership... Period.. The attendants were inf Toyota I had my Lexus serviced @ Deluca Toyota and it was the most pleasant experience I've had @ a dealership... Period.. The attendants were informative and eager to please . The lobby was extradinary w items to purchase from birthday cards to denim ball caps. Before I knew it my car was serviced & I left with a fresh slice of pizza. A Toyota is in my future !! More
I drove from out of town to De Luca Toyota to purchase a 2011 Sienna (VIN: 5TDKK3DC7BS002434) at a Guaranteed Price as per Zag.com . Even printed out the Price Certificate and brought it in to the dealer. 2011 Sienna (VIN: 5TDKK3DC7BS002434) at a Guaranteed Price as per Zag.com . Even printed out the Price Certificate and brought it in to the dealer. After wasting my time by allowing me to test drive, and call my insurance to add the car, Jeremy came back from speaking with some faceless manager and stated that the price was a mistake. The difference was so huge; he didn't even try to sell me on another vehicle. The only MISTAKE was going to De Luca. If this was a switch and bait he should have seen from the start that it would not work with me and save me an hour of my time. I came in with my family on a Sunday after church, and could have been elsewhere buying a car from an honest dealer. The problem with the economy is NOT the politicians, NOT the immigrants, NOT China, NOT any of the typical problems you hear on he radio or see on TV. The Problem with this country is the lack of people honoring their committments. I would never recommend anyone doing business with these people. After my complaint, ZAG.com and DeLuca contacted me to apologize for the mistake. They said it was a third party used to post the sales values who made the mistake. They said it was corrected between the time I saw the add and the time I entered the shwroom (that would have been between Saturday night and Sunday early afternoon). Although I can't possibly know if this is really true, I take them for their word. However, they still didn't honor the advertised price, so the idea of a Guaranteed Price by the dealer or Zag.com is really not a guarantee, it just a price they may sell you a car. I wish they'd use the english language a little more pricesely so Guaranteed Price backed by a Certificate they say that you should print and bring in to the dealer, was really that, a Gauarantee (according to the dictionary): 1. A formal promise or assurance (typically in writing) that certain conditions will be fulfilled. 2. Something that gives a certainty of outcome More
Jim Spalding is professional in every sense of the word. He is also friendly and compassionate along with having a great sense of humor to keep you feeling at ease the whole time. I felt very confident in m He is also friendly and compassionate along with having a great sense of humor to keep you feeling at ease the whole time. I felt very confident in my decision to stay with Deluca Toyota during my car-buying experience. Thanks, again, Jim. More
I have given these ratings of all fives because i had outstanding service and the sales man was so wonderful and nice. He was very educated on all of the questions I had about any vehicle. When I found t outstanding service and the sales man was so wonderful and nice. He was very educated on all of the questions I had about any vehicle. When I found the truck that I wanted the price was amazing! I am so pleased with my purchase that I will be coming back to deluca the next time i am going to purchase a new vehicle. More
My reason for choosing (5)- Great is the following, I was greeted by friendly sales persons each time I went in to inquire about a new Toyota. Dave Hancock and Steve McCoy were extremely polite and kind, My greeted by friendly sales persons each time I went in to inquire about a new Toyota. Dave Hancock and Steve McCoy were extremely polite and kind, My overall experience at Deluca Toyota was excellent ! Thank you Deluca, I will recommend and return to your dealership. Sincerely, Ann Kleeberg More
To whom concerned It was because we had an outstanding To whom concerned It was because we had an outstanding salesperson that we purchased a 2011 used Camry. Steve whom we had never met was like a To whom concerned It was because we had an outstanding salesperson that we purchased a 2011 used Camry. Steve whom we had never met was like an old friend. He guided us and anwsered all our concerns in a professional way. When we left we felt that we were very lucky to have had such an outstanding and knowlegable sales person Ron and Maria Wallace More
Steve was so awsome and helpful we referred our friend John & Pat Brewbaker to him,we will continue to do this I even have his business cards in my office we manage a retirement mobile home park. John & Pat Brewbaker to him,we will continue to do this I even have his business cards in my office we manage a retirement mobile home park. More
Steve was very knowledgeable and patient as I looked at different options. I first looked at new cars, then used, then back to new. Went from Camry to Corolla. then from buying to leasing. It took a whi different options. I first looked at new cars, then used, then back to new. Went from Camry to Corolla. then from buying to leasing. It took a while for me to decide what I wanted to do, but he worked with me and got me a good deal. I would recommend him to anyone wanting to buy or lease a car at DeLuca. More
David Hancock was our sales person and he was great! He was very knowledgeable about the vehicle. He worked very hard going all over looking for the exact vehicle that we wanted. David was very persona was very knowledgeable about the vehicle. He worked very hard going all over looking for the exact vehicle that we wanted. David was very personable, well mannered and very helpfull. But he was a "MARINES" so what can you say, but THANK YOU DAVID! We are very satisfied with the service we recieved from DeLuca Toyota. Everyone there is very friendly and helpfull. This was our second vehicle that we purchased from DeLuca Toyota and we are very happy with the vehicle and the service, that's why we came back after thirteen years out of our Camry. The service department is great also. Mrs. Coulter goes out of her way to be helpfull. David Hancock is an exceptional young man, I hope you can keep him for a long time. Can you tell we are very happy?!?!!!!!!!!! More